Store Supervisor

Toro Human Capital; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail company in Cape Town is looking for a motivated Store Supervisor to manage daily operations and lead a team. Responsibilities include ensuring excellent customer service and inventory management. Candidates should have at least 3 years of retail management experience, strong leadership skills, and a Matric Qualification. The role offers a dynamic work environment and a comprehensive benefits package.

Benefits

Comprehensive health and dental benefits

Dynamic and supportive work environment

Qualifications

• Minimum of 3 years of experience in retail management, preferably in a supervisory role.
• Strong leadership skills and the ability to motivate and develop a team.
• Excellent customer service skills and a passion for delivering exceptional customer experiences.

Responsibilities

• Oversee the daily operations of the retail store, including opening and closing procedures.
• Ensure excellent customer service by coaching and training the sales team.
• Monitor and analyze sales reports to identify areas for improvement.

Skills

Leadership skills

Customer service skills

Organizational skills

Retail operations knowledge

Team motivation

Time-management skills

Education

Matric Qualification

Tools

Microsoft Office

POS systems

Job description

Our client is a growing entity in the Retail Industry and seeks to appoint a Store Spervisor for one of thier Branches in Cape Town west coast.

Position Overview

We are seeking a highly motivated and experienced Store Supervisor to join our team. The Store Supervisor will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and managing a team of sales associates. The ideal candidate will have a strong background in retail management, exceptional leadership skills, and a passion for delivering exceptional customer experiences.

Key Responsibilities

• Oversee the daily operations of the retail store, including opening and closing procedures, inventory management, and cash handling
• Ensure excellent customer service is provided at all times by coaching and training the sales team
• Monitor and analyze sales reports to identify areas for improvement and implement strategies to increase sales and profitability
• Create and maintain a positive and productive work environment for the sales team
• Develop and maintain strong relationships with customers to ensure a high level of customer satisfaction
• Collaborate with the HR team to recruit, hire, and train new sales associates
• Conduct performance evaluations and provide feedback and coaching to the sales team
• Enforce company policies and procedures to ensure compliance and a safe working environment
• Handle any customer complaints or issues in a timely and professional manner
• Manage inventory levels and ensure stock is replenished as needed
• Monitor and maintain visual merchandising standards to enhance the overall store presentation

Requirements

• Minimum of 3 years of experience in retail management, preferably in a supervisory role
• Mininum of a Matric Qualification
• Strong leadership skills and the ability to motivate and develop a team
• Excellent customer service skills and a passion for delivering exceptional customer experiences
• Strong organizational and time-management skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Knowledge of inventory management and retail operations
• Proficient in Microsoft Office and POS systems
• Availability to work flexible hours, including weekends and holidays
• Comprehensive health and dental benefits package
• Dynamic and supportive work environment

If you are a highly motivated and experienced retail professional looking to take the next step in your career, we want to hear from you! Apply now to join our clients team at as a Store Supervisor.