Store Manager, Retail

Core Group; Wes-Kaap; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading technology retailer in South Africa is seeking an experienced iStore Manager to oversee store operations. The successful candidate will lead teams, drive store targets, and ensure an exceptional customer experience. Must have over five years of leadership experience in a retail environment, a completed Matric, and a proven ability to work in a fast-paced setting. Apply today for this opportunity to excel in a dynamic retail environment.

Qualifications

• 5+ years leading large teams in a complex and high turnover environment.
• Proven track record of excellent customer experience.
• Experience in compiling reports on store performance.

Responsibilities

• Responsible for store operations and achieving targets.
• Lead teams to ensure performance and customer satisfaction.
• Ensure store is synonymous with Mac in customers' eyes.

Skills

Leadership

Customer service excellence

Fast-paced environment adaptability

Retail operations knowledge

Education

Completed Matric

Job description

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

As the iStore Manager, you are at the steer of our helm. You would be responsible and accountable for the store and all its operations.

You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience. You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets.

Your store would need to be synonymous with anything Mac in the customers eyes.

You need to have:

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading large teams in a complex and high turnover environment
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Understanding corporate strategic direction and targets
• Proven track record of excellent customer experience
• Experience in compiling report on store performance.
• Proven track record of driving Store targets and results
• Retail operations experience and knowledge

Please apply today!