Store Manager: Lead Growth, People & Merchandising

The Foschini Group; Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Gauteng is seeking a Store Manager for @Home Morningside. This full-time role involves driving store turnover, managing staff and stock losses, and ensuring customer satisfaction. Candidates should have a Matric certificate and at least 3 years of retail experience, including 1 year in a leadership position. Strong skills in customer service and staff management are essential to succeed in this dynamic retail environment, offering opportunities for growth and development.

Qualifications

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff, employee relations, and performance management.
• Executing in-store merchandising strategy and standards.
• Ensure customer satisfaction by executing our customer service strategy.

Skills

Builds Customer Loyalty

Customer Service Delivery

Customer Value Management

Customer-Focused Approach

Effectively Presents Solutions

Knows the Buying Influences

Leverages Digital Communications with Customers

Manages Resistance

Managing the Sales Process

Negotiation & Selling

Policy & procedures

Strategic Sales Planning

Leadership

Education

Matric certificate

Job description

A leading retail company in Gauteng is seeking a Store Manager for @Home Morningside. This full-time role involves driving store turnover, managing staff and stock losses, and ensuring customer satisfaction. Candidates should have a Matric certificate and at least 3 years of retail experience, including 1 year in a leadership position. Strong skills in customer service and staff management are essential to succeed in this dynamic retail environment, offering opportunities for growth and development.