Store Manager

TFG Jewellery Division; Johannesburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail company in Johannesburg is seeking an achievement-oriented Store Manager. The ideal candidate will possess excellent customer service and people management skills, alongside significant retail experience. Responsibilities include driving turnover, controlling expenses, managing stock losses, and ensuring customer satisfaction. The ability to learn quickly and a relevant qualification are advantageous. This role aims to meet and exceed business targets while leading a team effectively.

Qualifications

• Excellent leadership and business management skills.
• Organized and thorough in administration and operations.
• Ability to manage risks and drive profitability.

Responsibilities

• Drive turnover to ensure achievement of targets.
• Control expenses and manage stock losses.
• Recruit, develop staff, and handle employee relations.
• Execute in-store merchandising strategy.
• Ensure customer satisfaction.

Skills

Customer service skills

People management

Retail experience

Visual merchandising

Education

Relevant qualification

Job description

The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration

Responsibilities:

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements:

• Figure and admin orientated
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Have the ability to learn quickly
• A relevant qualification would be advantageous

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act

Store Manager 45hr American Swiss Golden Walk • Johannesburg, ZA