Store Manager

Tfg Limited; Upington; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Upington is seeking a Store Leader to drive sales, manage stock, and lead a team. The ideal candidate should have a Matric certificate and 3+ years of retail experience, including at least 1 year in leadership. This role demands strong customer service skills and the ability to motivate a team. Join us to grow and inspire others in a dynamic environment focused on performance.

Qualifications

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff.
• Executing in-store merchandising strategy and standards.
• Ensuring customer satisfaction.

Skills

Builds Customer Loyalty

Customer Service Delivery

Negotiation & Selling

Leadership Behaviors

Customer Focus

Ensures Accountability

Optimizes Work Processes

Action Oriented

Education

A Matric certificate

Job description

Job Responsibilities

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensuring customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications

• A Matric certificate
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience

Please ensure that your line manager is aware and in support of your application. Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Skills

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer‑Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership Behaviors
• Action Oriented – readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks – establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus – understands, anticipates, and meets the needs and expectations of customers
• Directs work – effectively plans, organizes, and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement – inspires, motivates, and empowers individuals to go above and beyond for the benefit of the team and the organization
• Ensures Accountability – takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes – assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences – recognizes, respects, and appreciates the diverse values, beliefs, and perspectives of others

About Us

They are our greatest asset.

TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that inspire our customers to live their best lives and are woven into the lives of millions.

Our vision is to create the most remarkable omnichannel experiences for our customers.

TFG is more than a workplace, it's a launchpad for your growth.

Join us and explore endless growth opportunities across our diverse brands.

We're a purpose‑led business, and on this team, you'll share the pride of making an impact across a whole industry. We're the designers, the makers, the shakers, and the teams behind the scenes. Are you with us?

About the Team: At Totalsports we're all about PERFORMANCE, we INSPIRE, we're AUTHENTIC, we're MOTIVATING, we INNOVATE, and we are REAL.

We are looking for a team player who embodies a passion for sports and keeping fit and healthy, as well as an individual who develops, inspires, motivates and drives a high‑performance. We're the #HomeofSport; join our commitment to inspire & unlock potential by making sport & fitness accessible to everyone.