Sales Assistant

Edgray Distributors (Pty) Ltd t/a JUMBO; East London; On-site; ZAR 50,000 - 200,000; Full time

Job description

Job Responsibilities

• 1. Greeting Customers: Welcoming shoppers warmly as they enter the store.
• 2. Providing Customer Service: Assisting customers in locating products, answering questions, and offering recommendations.
• 3. Product Knowledge: Staying informed about store products, features, and promotions to effectively assist customers.
• 4. Stocking and Merchandising: Restocking shelves, organizing displays, and ensuring products are presented attractively.
• 5. Processing Transactions: Operating the cash register, handling payments, and issuing receipts.
• 6. Handling Returns and Exchanges: Managing customer returns or exchanges according to store policies.
• 7. Maintaining Store Cleanliness: Keeping the store tidy, clean, and organized.
• 8. Monitoring Inventory Levels: Noticing low stock and notifying management, or assisting with stock replenishment.
• 9. Promoting Sales: Suggesting additional products or special offers to increase sales.
• 10. Assisting with Promotions: Setting up promotional displays and informing customers about current deals.
• 11. Security: Monitoring shoplifting and following security procedures to prevent theft.
• 12. Record Keeping: Maintaining accurate logs of sales, stock movements, or customer interactions if required.
• 13. Team Collaboration: Working with colleagues to ensure smooth store operations.
• 14. Following Store Policies: Adhering to company guidelines on customer service, safety, and sales procedures.