Store Manager

NTT Ltd.; East London; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A logistics company is seeking a Store Manager in East London, Eastern Cape. Responsibilities include providing administrative support in the shipment process, ensuring client satisfaction, and tracking shipments. The ideal candidate will possess strong logistics knowledge, effective communication skills, and relevant experience in a similar role, with a preference for candidates holding a high school certification and logistics-related certificate.

Qualifications

• Good time management skills and problem-solving orientation.
• Displays a good level of client orientation.
• Good knowledge of import and export practices and processes.
• Working knowledge of logistics operations, including compliance.
• An understanding of global trade and insurance.

Responsibilities

• Provide administrative support in the shipment process.
• Administer all aspects of shipment to ensure client satisfaction.
• Monitor shipment progress and provide feedback to stakeholders.
• Interact with vendors to complete shipments successfully.
• File documents and track orders efficiently.

Skills

Time management

Client orientation

Knowledge of import/export practices

Logistics operations knowledge

Organization and planning

Effective communication

Attention to detail

Understanding of order fulfillment

Logistics software knowledge

Basic accounting knowledge

Education

High School Certification

Certificate in Logistics and Supply Chain

Job description

Overview

Job title: Store Manager

Job Location: Eastern Cape, East London

Deadline: October 18, 2025

Responsibilities

• The Store Manager is a developing role, required to provide administrative support in the receiving and processing of shipment requests.
• This role administers all aspects of the shipment process to ensure client satisfaction.
• The Store Manager performs their daily tasks under supervision of a manager or team leader.
• Responsible for supporting and assisting with aspects of the logistics process to ensure successful shipment of products.
• Accurate and efficient issuing of shipping instructions.
• Implements the administration of the shipment process to ensure client satisfaction.
• Monitors shipment progress and provides feedback to stakeholders on estimated arrival dates.
• Often interacts with vendors to ensure the timeous and successful completion of shipments.
• Responsible for administering components of the shipment process including the escalation of problems and stakeholder management.
• Filing documents, tracking orders, liaising and working with clients and suppliers, and entering data into relevant software systems.
• Implements all supply chain procedures are supported and implemented, from coordinating deliveries to managing shipping documentation.
• Provides suggestions for the improvement of internal processes and systems.
• Performs any relevant task as requested by management.

To thrive in this role, you need to have

• Good time management skills and problem-solving orientation.
• Displays a good level of client orientation.
• Good knowledge of import and export practices and processes.
• Working knowledge of logistics operations, including compliance.
• An understanding of global trade, marine and transit insurance and letters of credit.
• Organization, and planning; effective and efficient communication skills.
• Good attention to detail.
• Understanding of the order fulfilment cycle.
• Knowledge of logistics software or transport management systems.
• Some basic accounting knowledge.

Qualifications

• High School Certification or equivalent qualification preferred.
• Certificate in Logistics and Supply Chain or related preferred.

Required experience

• Some previous experience as a Logistics Administrator, Warehouse Administrator or similar role.
• Transportation / Logistics jobs