Store Manager

Boardroom Appointments; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail management firm in Cape Town is seeking an experienced store manager to oversee operations and lead teams to achieve financial and developmental targets. The ideal candidate will have more than 5 years of leadership experience in complex environments and a proven track record of enhancing customer experience. Responsibilities include driving store results, leading teams effectively, and managing all aspects of store operations. This role offers a significant opportunity to make an impact in a dynamic retail environment.

Qualifications

• 5+ years leading large teams in a complex and high turnover environment.
• Proven ability to work in a fast-paced environment.
• Experience in compiling reports on store performance.

Responsibilities

• Responsible for the store and all its operations.
• Lead teams to ensure optimal performance and customer value.
• Achieve or exceed financial and developmental targets.

Skills

Leadership in complex environments

Matrix management

Agility and strategic thinking

Customer experience focus

Retail operations knowledge

Education

Completed Matric

Tertiary Qualification

Job description

Qualifications

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading large teams in a complex and high turnover environment
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Understanding corporate strategic direction and targets
• Proven track record of excellent customer experience
• Experience in compiling report on store performance.
• Proven track record of driving Store targets and results
• Retail operations experience and knowledge

Responsibilities

• You would be responsible and accountable for the store and all its operations.
• You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience.
• You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets.