Store Leader - Poetry Garden Route

Cape Union Mart Group; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in South Africa is looking for a Store Manager to drive sales, manage financial aspects, and ensure exceptional customer service. The ideal candidate must have over 5 years of store management experience and a solid background in retail, preferably in large stores. Responsibilities include managing stock, ensuring compliance with policies, and inspiring team members. This role is essential for maintaining brand standards and meeting sales goals.

Qualifications

• 5+ years of Store Management experience required.
• 8+ years' Retail experience needed.
• Experience in a retail store with turnover over R20 million.

Responsibilities

• Achieve annual sales budget through effective management.
• Oversee financial aspects to ensure store profitability.
• Deliver exceptional customer service.
• Manage human resources effectively.

Skills

Microsoft – Computer Proficiency

Effective communication

Inspirational leadership

Relationship building

Change management

Job description

Duties and Responsibilities

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability,by monitoring stock related risks.
• To deliverexceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

Minimum Requirements

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience
• Experience in working in a large retail store with a turnover of more thanR 20 million per annum.