Store Leader - Cape Union Mart - Brooklyn

Cape Union Mart Group; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Gauteng seeks an experienced Store Manager to drive sales and enhance the customer experience. Key responsibilities include achieving sales targets, managing financial aspects for profitability, and ensuring effective stock control. Candidates should have a minimum of 5 years of Store Management experience and 8 years in retail, preferably in a large retail environment. Join a dynamic team dedicated to customer satisfaction and operational excellence.

Qualifications

• Minimum of 5 years' Store Management experience.
• Minimum of 8 years' Retail experience.
• Experience in working in a large retail store with a turnover of more than R 20 million per annum.

Responsibilities

• Achieve the annual sales budget through meeting and exceeding daily and monthly budgets.
• Manage and control the financial aspects of running the store for profitability.
• Ensure proper stock management to minimise loss and ensure product availability.
• Deliver exceptional customer service to ensure the best customer experience.
• Inspire, motivate, develop, and hold people accountable appropriately.

Skills

Microsoft – Computer Proficiency

Effective communication

Job description

Duties and Responsibilities

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability,by monitoring stock related risks.
• To deliverexceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

Minimum Requirements

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience
• Experience in working in a large retail store with a turnover of more thanR 20 million per annum.