Stock Controller & Customer Care Specialist - Real Impact

M-KOPA; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading technology retail company in Cape Town is looking for a Stock Controller to enhance their operations. The ideal candidate will have experience in customer care and inventory management, ensuring effective device swaps and customer issue resolutions. You'll work directly with customers and contribute to the economic infrastructure. Join a team dedicated to making a real difference in people's lives through technology and customer service.

Benefits

Development programs

Flexible working policies

On-the-job training

Qualifications

• Demonstrated experience in customer care or inventory management.
• Genuine comfort with smartphone technology.
• Computer literacy and operational efficiency.

Responsibilities

• Manage stock, receive and issue inventory.
• Handle phone swaps and returns efficiently.
• Support sales for new acquisitions and upgrades.
• Log, troubleshoot, and resolve customer issues.
• Maintain brand presence and marketing materials.

Skills

Customer care

Inventory management

Smartphone technology

Computer literacy

Education

Diploma in business or related field

Job description

A leading technology retail company in Cape Town is looking for a Stock Controller to enhance their operations. The ideal candidate will have experience in customer care and inventory management, ensuring effective device swaps and customer issue resolutions. You'll work directly with customers and contribute to the economic infrastructure. Join a team dedicated to making a real difference in people's lives through technology and customer service.