Specialist Systems Engineer Backup CommVault

BCXP; Bellville; Hybrid; ZAR 300 000 - 400 000; Full time

Job summary

A technology service provider is seeking a Specialist: Systems Engineer for a contract role. Responsibilities include installing, monitoring, and maintaining backup solutions, troubleshooting platform issues, and ensuring compliance. Candidates should possess significant system engineering experience and relevant certifications like Netbackup and Veeam. This position allows for hybrid work arrangements, promoting inclusivity and diversity in the workplace.

Qualifications

• 5 years system engineering experience is required.
• Alternatively, 7 years system engineering experience with Grade 12.

Responsibilities

• Install and administer Backup software.
• Diagnose and troubleshoot Backup platform issues.
• Manage complex problems with support resources.
• Evaluate and apply software upgrades and support packs.
• Create and update documentation related to backup operations.
• Participate in disaster recovery technical exercises.

Skills

Troubleshooting

ICT Knowledge

Infrastructure Technology

Problem solving

Education

NQF 6: 3 year Degree/Diploma in IT or Computer Science

NQF 4: Grade 12 National Diploma

Tools

Netbackup 8.2 certification

Veeam with replication certification

Veritas appliance certification

VMWare and VSphere certification

Microsoft Windows certification

Linux certification

ITIL Foundation certification

Job description

Specialist: Systems Engineer-Backup (WC) - Contract Role - Commvault Experience & Certification

To install, monitor, test and maintain cloud and infrastructure solutions. To provide specialised technical support and guidance through high level analysis, diagnosis and problem solving.

Key Deliverables / Primary Functions

• Install, maintain, update and administer Backup software.
• Performs backup changes using Change management process and ensures all backups are properly run and completed within agreed backup windows
• Diagnose Backup platform issues and troubleshoot Backup environment for optimal performance.
• System Administration of Backup Systems.
• Perform analysis of backup infrastructure and makes recommendations on improvements to meet business need and future capacity.
• Manage the resolution of complex problems and interfaces with support resources within the organization and the supplier community, providing root cause and remediation to mitigate risk.
• Evaluates and applies software upgrades and support packs as required to solve production problems and/or ensure compliance and system integrity.
• Reviews/audit the existing backup schedules, policies, and operational considerations and recommends and establishes best practices. Ensure Regulatory Compliance.
• Create and update documentation including backup & restore reports (SLA, Job status, Capacity, etc.).
• Documents operational best practices processes and procedures related to the backup environment and recommends changes to procedures, resulting in operations optimization and improved service level agreements.
• Participates in technical exercises for disaster recovery to ensure high reliability and efficiency.

Core Functional Skills & Capabilities

Troubleshooting

ICT Knowledge

Infrastructure Technology

Problem solving

Core Behavioural Competencies

Job Match

Applying expertise & Technology

Deciding & Initiating Action

Following instructions & procedures

Working with people

Minimum Qualifications

NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or Computer Science

NQF 4: Grade 12 National Diploma

Additional Education -Preferred /Advantage

NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering

Experience

5 years’ system engineering experience.

Alternatively, 7 years’ system engineering experience. if Grade 12

Certifications

Netbackup 8.2 certification.

Veeam with replication certification.

Veritas appliance certification (Flex and Access).

Certification in VMWare and VSphere.

Certification in Microsoft Windows and Linux.

ITIL Foundation

Level of Engagement & Span of Control

Span of Control 0

Level of Engagement Operational/Technical/Management

Special Requirements / Employment Condition

Ability to cope under pressure

Ability to work extended /long hours as and when required

Workplace / Physical Requirements

Hybrid Remote Worker

Billable

BCX is an equal opportunity employer, and appointments will be made in line with our employment equity plan and talent requirements. We seek to promote the employment and advancement of designated groups, inclusive of people with disabilities, while building an inclusive workforce that embraces diversity.