Specialist - Forensic Investigator

Telkom; Gauteng; On-site; ZAR 600 000 - 850 000; Full time

Job summary

A large telecommunications company in South Africa seeks a Specialist: Forensic Investigator to perform proactive and reactive forensic assignments. This role involves conducting complex investigations, drafting detailed reports, and ensuring compliance with forensic charters and policies. The ideal candidate should possess a Bachelor's Degree and relevant certifications, along with 5 years of experience in the field. Strong analytical skills and the ability to communicate effectively with management and stakeholders are essential. Flexible working hours and travel may be required.

Benefits

Opportunities for professional development

Flexible working hours

Qualifications

• 5 years of relevant experience in forensic investigation.
• Membership of ACFE and CFE Accreditation required.
• Qualification in Finance, Accounting, Internal Audit, Risk, or Management Science.

Responsibilities

• Perform proactive and reactive forensic assignments.
• Conduct complex investigations and draft reports.
• Engage with stakeholders to resolve economic crime matters.

Skills

Knowledge and understanding of Forensic investigation principles

Analytical skills

Problem-solving

Interpersonal and communication skills

Education

NQF 7: Bachelor's Degree/ Advanced Diploma

Tools

Forensic tools

Data analytics software

Job description

Job number: 10009228

Job title: Specialist: Forensic Investigator

Job grade: S5

Group/ BU: Corporate

Division: Chief of Finance

Span of control: 0-5

Reports to: Senior Management

Core Description

Perform proactive and reactive forensic assignments in line with the service ethos of Telkom Group Forensics (TGF), Telkom Group Forensic Charter, Fraud Policy Statement, Code of Business Ethics (CoBE), and Telkom Group Fraud Risk Management (FRM) Manual. These includes fraud prevention, fraud detection, fraud investigations and post forensic reviews support. This role will help entrench a culture of zero tolerance for fraud, corruption, and irregular conduct within the organisation, and compliance to PRECCA, specifically relating to the prevention and reporting of corruption.

Job Responsibilities

• Perform forensic assignments and ensure compliance with the Telkom Group Forensic Charter, Fraud Policy Statement, CoBE, and Telkom Group FRM Manual, the ACFE Code of Conduct, and any applicable policies and legislation.
• Conduct complex or priority investigations.
• Draft investigation reports and related documentation which meet the required standards.
• Commission the use of big data, fraud data analytics, data enrichment, and other forensic tools, systems, and other technologies to entrench proactive forensics and extend forensic coverage.
• Communicate with all levels of management in a clear, concise, and professional manner.
• Engagement with internal assurance providers and external stakeholders to resolve matters relating to economic crimes.
• Completion of Forensic assignment in a timely and efficient manner.
• Ensuring that Group Forensics meets its mandate and supports the business in the management of economic crimes.
• Engagement with all stakeholders to resolve matters relating to economic crimes, including opening criminal cases, following up, testifying and assisting the police and the prosecution services with Telkom matters.

Functional Outputs/ Activities

• Execute the proactive forensic assignment as reflected in the FRM annual plan and other ad-hoc assignments as requested by management, which might include fraud awareness training, fraud detection reviews, proactive fraud data analytics, fraud risk assessments, gap analysis, and others.
• Application of digital technologies to extend the forensic coverage, to entrench proactive forensics through Continuous Assessment and Continuous Monitoring (CACM) or proactive assurance.
• Ensuring the appropriate methodologies/professional standards are applied in the performance of forensic assignments.
• Maintain, manage, and accurately record all investigations and case related information within the designated Case Management System, including managing the turnaround time of cases assigned.
• Ensure that all records and evidence collected by TGF are secured.
• Prioritising multiple, concurrent, and normally complex tasks and projects to meet deadlines.
• Conduct fieldwork as required, including on-site investigations, interviews, and evidence collection.
• Draft clear, accurate, and well-structured investigation final reports that fully address the agreed-upon project scope and making appropriate findings, conclusions, and recommendations.
• Communicating findings to clients or relevant forums and follow up with management to ensure that all forensic recommendations are implemented.
• Testifying in various legal proceedings (criminal, disciplinary, and other proceedings).
• Build and maintain relationships with external stakeholders, including law enforcement agencies, COMRIC, SAFPS, and other fraud prevention entities.
• Build and maintain relationships with internal stakeholders through regular engagements, by providing feedback on forensic assignments conducted.
• Promote combined assurance by collaborating and sharing information with other assurance providers.
• Maintain and manage relationships with suppliers (forensic service providers) through engagements and by communicating requirements, obtaining relevant information, and delivering outsourced projects.
• Experience in criminal investigations and all facets of the criminal justice system, which are key in ensuring the success of criminal case strategy.
• Providing independent and objective advice to clients, management, and other stakeholders in the areas of security, crime, and/or irregularities and internal controls.

Core Competencies

Functional Knowledge/ Skills

• Knowledge and understanding of Forensic investigation principles, proactive principles, practices, and procedures
• Knowledge of all relevant legislation, guidelines, and standards about the conduct of forensic investigations
• Interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse organisation
• Ability to gather, analyse, and evaluate facts to prepare and present concise oral and written reports
• Computer literacy
• Ability to communicate clearly and effectively, both orally (including presentations) and>
• Professional and approachable in dealing with others
• Recognises situations that require sensitivity or diplomacy and is tactful
• Is flexible and able to work long hours and travel on short notice/also extensive travelling
• Assess situations and exercise discretion and correct judgment in sensitive matters
• Problem-solving
• Analytical skills
• Confidentiality
• Effective decision-making

Competencies (Behaviour)

• Integrity
• Honesty
• Trustworthiness
• Professionalism
• Ethical
• Discipline
• Decisiveness
• Self-Management (Self-management, Team player, etc.)
• Ability to plan, organise own work, prioritising, and scheduling tasks
• Manages time effectively without supervision
• Takes initiative, proactively identifies tasks, issues or opportunities
• Ability to work in a team or as an individual as and when required
• Adjusts to changing priorities or environments

Certifications

Membership of Association of Certified Fraud Examiners (ACFE), and a CFE Accreditation (Required) or a membership of Institute of Commercial Forensic Practitioners (ICFP), and an FP (SA) Accreditation (Required).

Qualification in Finance, Accounting, Internal Audit, Risk or Management Science. LLB Degree.

Experience in managing external forensic service providers, conducting criminal and complex forensic projects, in all aspects of FRM, which includes Fraud Prevention, Fraud Detection, and Fraud Investigations.

Education

NQF 7: Bachelor's Degree/ Advanced Diploma

Experience

5 Years relevant experience

Additional Information

Provide support by: Participating in discussions/ committees about the investigation function, projects, and methodologies, to enhance the quality of investigations. Remaining current with the legislative changes and the technology that impacts the forensic investigation environment. Contribute to the development of the TGF Annual Fraud Risk Management (FRM) plans, and the forensic strategy.

Special Requirements

• Knowledge and experience in big data, digital forensics and application of forensic tools to prevent, detect, and investigate fraud.

Physical Requirements

None

Key Stakeholders

• Enterprise Risk Management, Safety, Physical Security, Insurance leadership
• Combined Assurance Members (Internal Audit, Enterprise Risk Management, Compliance, Ethics, Cyber Security, Revenue Assurance and Fraud Management)
• Business Units and Corporate Units
• Senior Management