Spa Front Desk Lead & Guest Experience Manager

The Wesley Boutique Hotel & Spa; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A luxury spa and hotel in Gauteng seeks a proactive Spa Manager to lead operations. The ideal candidate will have at least 2 years of experience in spa or hospitality, showcasing exceptional leadership and customer service skills. Responsibilities include managing daily operations, training staff, and ensuring top-tier service. Candidates must be able to work weekends and public holidays. Join us to create memorable experiences for our clients.

Qualifications

• Minimum 2 years' experience in spa or hospitality.
• Strong leadership and multitasking skills required.
• Proficient in booking systems and stock management.

Responsibilities

• Welcome clients and create a memorable first impression.
• Oversee daily operations, bookings, and scheduling.
• Train and motivate staff to maintain top-tier service.
• Manage stock, supplier orders, and performance metrics.

Skills

Leadership

Organization

Customer Service

Multitasking

Proficiency in Booking Systems

Job description

A luxury spa and hotel in Gauteng seeks a proactive Spa Manager to lead operations. The ideal candidate will have at least 2 years of experience in spa or hospitality, showcasing exceptional leadership and customer service skills. Responsibilities include managing daily operations, training staff, and ensuring top-tier service. Candidates must be able to work weekends and public holidays. Join us to create memorable experiences for our clients.