South Africa Operations & Growth Leader

LRQA; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global assurance and inspection company is seeking an Operations Manager in Cape Town to drive operational excellence and commercial growth. You'll lead a team focused on client engagement, oversee resource planning, and ensure compliance with standards. The ideal candidate will have a degree in a relevant field and proven leadership experience in a service delivery environment. This role demands strong business acumen and the ability to build client relationships while fostering a collaborative team culture.

Qualifications

• Proven experience in leading multidisciplinary teams in a service delivery or operational environment.
• Strong understanding of business strategy, client development, and financial performance.
• Knowledge of the Testing, Inspection and Certification (TIC) industry.

Responsibilities

• Take ownership of operational excellence and commercial growth across the region.
• Lead a team of Service Delivery Managers and technical experts.
• Drive commercial performance by identifying upselling and cross-selling opportunities.

Skills

Team leadership

Client relationship management

Business strategy development

Operational excellence

Education

Degree in a technical or business discipline

Job description

A global assurance and inspection company is seeking an Operations Manager in Cape Town to drive operational excellence and commercial growth. You'll lead a team focused on client engagement, oversee resource planning, and ensure compliance with standards. The ideal candidate will have a degree in a relevant field and proven leadership experience in a service delivery environment. This role demands strong business acumen and the ability to build client relationships while fostering a collaborative team culture.