Solutions Specialist Crushing Consumables - Africa

639 FLSmidth South Africa (Pty) Ltd.; Roodepoort; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading mining solutions company is seeking a Solutions Specialist for Crushing Consumables in Roodepoort. This role involves identifying business opportunities, generating leads, and supporting customer relationships to meet sales goals. The ideal candidate will have a mechanical background, at least 5 years of mining experience, and be able to travel frequently. The position aims to enhance customer satisfaction and drive business growth, offering an exciting chance to make a significant impact in the industry.

Qualifications

• 5+ years of experience in the mining/industrial industry.
• Ability to read and understand mechanical drawings.
• Good experience with crushing consumable products.

Responsibilities

• Manage customer relationships focused on crushing assets.
• Identify and develop new business opportunities in the region.
• Monitor industry changes and provide customer feedback.
• Support development of marketing documents for solutions.

Skills

Customer relationship management

Business development

Product knowledge

Mechanical understanding

Communication skills

Education

College degree or equivalent experience

Job description

Create a better future!

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop technology and gain the knowledge to make that difference. We have launched our ambition, Mission Zero – enabling our customers to move towards zero emissions in mining. We need your leadership skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future.

As a Solutions Specialist for Crushing Consumables you will part of a high-motivated and impactful team. Your responsibility is to identify business opportunities, generate leads and foster client relationship to meet or exceed sales goals, support installation assistance as well as inspection and measurements on site, including wear reports. You have to ensure customer support, troubleshooting and participate in customer seminars and presentations. All this will come along with travelling within the specific region to drive the growth and offer technical expertise. This role aims to enhance customer satisfaction and achieve growth objectives.

The Service Line Crushing Consumables is a specialized segment that not only supplies customized services and wear-resistant components, but also offers a comprehensive suite of solutions to enhance the efficiency, reliability, and overall productivity of crushing operations throughout the entire product lifecycle.

Your responsibilities

• Manage the customers and their crushing assets with focus on the consumables throughout the product life cycle
• Assessing customer needs and recommending most suitable products/solutions
• Identify and develop new business in the region
• Provides feedback into the business regarding customer needs and market intelligenceMaintain opportunities in the CRM system
• Monitor industry for updates and changes in the product landscape
• Be able to perform health checks and scans on customers sites, review data and present feedback
• Work closely with product line, engineering and sales teams across FLS.
• Support development of specific marketing documents to place solutions primary benefits
• Self-driven and able to work with minimum supervision
• Ability to support Proposal department on complex solutions

What you bring

• College degree or equivalent experience
• Mechanical background, able to read and understand mechanical drawings
• Minimum 5 years of experience within the mining/industrial industry. Specific experience with heavy industrial products and/or systems is a plus
• Good experience with Crushing consumable product, specifically crusher liners and other wear parts.
• Deep product and competitors' knowledge to develop effective sales strategies and objection-handling techniques
• Capable to communicate complex concepts to customers in simple terms.
• Good communication skills, written and spoken, along with strong reporting and presentation abilities
• Able to travel up to 75%, domestic and international travel.
• Must be physically able to climb onto structures and stairs in industrial plants and mines

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.