Solution Developer (Insuretech)

Black Pen Recruitment; Cape Town; Hybrid; ZAR 300 000 - 400 000; Full time

Job summary

A modern insurance solutions provider is seeking a Solution Developer to provide expert software support in a hybrid work environment. The role involves problem-solving, client collaboration, and delivering high-quality solutions. Candidates should have an IT qualification or equivalent experience, and be proficient in tools like MS SQL Server and T-SQL. The focus is on enhancing processes within one of the most evolving sectors: insurance. Join to impact the industry significantly!

Qualifications

• You must enjoy working with code and analyzing data.
• A strong appreciation for problem-solving and solutions-oriented tasks is required.
• Good interpersonal skills necessary for collaboration.

Responsibilities

• Provide expert software support to clients.
• Develop user test plans for new features and solutions.
• Investigate bugs and implement effective solutions.

Skills

Problem-solving

Communication skills

Data analysis

Understanding of technical concepts

Education

IT Qualification or 2 years of relevant experience

Tools

MS SQL Server

T-SQL

MS Excel (Intermediate)

Basic C#

Job description

Our client is a modern, feature-rich, full-cycle insurance policy administration system designed for insurers, MGAs, and brokers seeking to optimise their processes, accelerate product launches, and enhance connectivity. Their cloud-based, no-code platform transforms the administration of insurance, delivering a seamless user experience across policy, claims, and billing functions.

Role Overview

Our client’s Solution Developers work within structured teams to provide professional service solutions and support to their clients (Insurers, Brokers, and MGAs).

Job Type: Full Time/Permanent

Location: Johannesburg

Workplace: Hybrid (2 days in office)

Requirements

• You understand and enjoy technical concepts.
• You appreciate working with code, analyzing data, investigating bugs or errors, and finding the solutions required to correct them.
• You enjoy problem-solving and are solutions-orientated, which is supported by the fact that you enjoy learning and applying new concepts and skills.
• You have good interpersonal and communication skills and enjoy collaboration with others.
• You either have an IT Qualification or 2 years of working experience in a similar role

Working knowledge of:

• MS SQL server-supported versions
• MS SQL, T-SQL, or similarly structured query languages (e.g., Azure SQL, PostgreSQL)
• MS Excel (Intermediate)
• Basic C# syntax

The following will be an added advantage:

• Insurance, InsurTech, financial services, and/or FinTech knowledge and experience
• Knowledge of RestAPI, SSIS, SSRS, Azure Logic Apps, Flowgear

Responsibilities

• Provide expert software support to clients, including designing and implementing tailored solutions.
• Document solutions clearly for future reference and knowledge sharing.
• Develop and define user test plans for newly implemented features and solutions.
• Assist clients with feature enhancements and manage additional requests.
• Ensure timely delivery of requirements, meeting specifications with a focus on high quality.
• Investigate and troubleshoot incidents or bugs, identifying and implementing effective solutions.
• This role requires a proactive problem-solver with excellent communication skills and a strong commitment to delivering exceptional client service. While team members are assigned individual work assignments, collaboration is supported and highly encouraged. The primary focus of the team is to ensure that high-quality, effective, and efficient support and solutions are provided to our clients.