Solution Architect

iOCO Pty Ltd; Midrand; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading technology solutions provider in South Africa seeks a Solution Architect with strong OT networking experience to design Huawei-based technical solutions for industrial environments. Responsibilities include conducting site surveys, collaborating with sales teams, and providing pre- and post-sales support. Ideal candidates possess a background in mining, oil & gas, and port sectors, along with an NDip in Telecommunications or Information Technology.

Qualifications

• 5-10 years of industrial operational technologies networking experience in the OT environment.
• 2-5 years of project experience.
• 2-5 years in a team lead position guiding installations and commissioning.

Responsibilities

• Scope Huawei technical solutions to meet customer requirements.
• Conduct site visits and surveys for solution design.
• Provide pre- and post-sales support for clients.

Skills

OT networking experience

Knowledge of mining

Knowledge of oil & gas

Knowledge of port sectors

Project management experience

Technical writing skills

Education

Matric (Grade 12)

NDip in Telecommunications and/or Information Technology / Computer Science

Tech / Degree in Telecommunications / Information Technology / Computer Science / Engineering

Tools

Huawei Data Communication

Optical technologies

Enterprise Services

Job description

We are seeking a Solution Architect to design and adapt Huawei-based technical solutions that meet customer requirements in industrial environments. This role requires strong OT networking experience, knowledge of mining, oil & gas, and port sectors, and the ability to support RFIs, RFQs, and RFPs. The ideal candidate will collaborate with sales and technical teams, conduct site surveys, develop solution documentation, provide pre- and post-sales support, and identify opportunities for innovative, value-driven industrial connectivity solutions.

What you'll do:

• Proactively scopes Huawei technical solution required to address customer requirements and recommends solutions that optimise value for both the customer and the company.
• Secures input from all necessary solution stakeholders within the business and customer firm.
• Adapt solutions, as necessary, to ensure appropriate support.
• Coordinates closely with Sales, Operations and Service resources to align the solution design with the customer’s business requirements.
• Secure commitments from customer technical staff needed to ensure a deal's "technical close".
• Responsible for conducting site visits and surveys, engineering, and document solution designs, writing technical papers, case studies, technical reviews, and product comparisons.
• Provide coaching and professional development to team members and sales associates to enhance their product knowledge, technical acumen, and technical sales skills.
• Deliver Huawei product management support for key products of the company.
• Support the sales team with Huawei presentations, demos, and product information, gathering technical information from manufacturers and technical writing.
• Establish if there is any other opportunity that could potentially add to the company's product portfolio, meeting any other requirements the customer may have.
• Monitor customer support for technical solutions proposed throughout the sales process and alert the sales and account teams to potential risks of deal closure.
• Provides Huawei pre- and post-sales support to clients, operations, and services.
• Help design custom-made solutions and products.
• Help in answering RFIs/RFQs/RFPs and Tenders with the key account executives and sales manager.
• Participate in conferences, shows and exhibitions when appropriate and requested.

Your Expertise:

• 5-10 years of industrial operational technologies networking experience in the OT environment.
• Knowledge and background in Mining, Oil & Gas, and Port verticals.
• 2-5 years of project experience.
• 2-5 years in a team lead position, guiding and assisting with installations and commissioning of industrial connectivity networks (advantageous).

Qualifications:

• Essential Qualifications:
  • Matric (Grade 12)
  • NDip in Telecommunications and/or Information Technology / Computer Science.
  • Advanced Certifications in Huawei Data Communication, Optical, Enterprise Services and Software technologies, skilled in various disciplines that support innovative thinking in architecting critical industrial operational communication solutions.
• Preferred Qualifications:
  • Tech / Degree in Telecommunications / Information Technology / Computer Science / Engineering.