Shift Supervisor

Cape Union Mart Group; Upington; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Upington is seeking a Management candidate to drive performance by delivering an exceptional in-store experience. The role involves managing all store aspects, maximizing profits, and leading team training and retention. Candidates must possess 5 years of retail management experience, Matric or equivalent, and effective communication skills. Preference will be given to EE candidates. Join a dynamic team where your leadership can inspire success.

Qualifications

• 5 years of management retail experience is required.
• Must have a clear criminal record.
• Ability to communicate effectively at all levels.

Responsibilities

• Assist in managing all aspects of a store.
• Maximize turnover and profit.
• Implement customer experience strategy.
• Lead talent selection and training initiatives.
• Maintain health & safety practices.

Skills

Leadership

Customer service

Team building

Communication

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in‑store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.

Duties and Responsibilities

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirement

• 5 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.
• EE candidates will be given preference