SERVICE SUPERVISOR – 5 STAR HOTEL – CAMPS BAY

Tych Business Solutions; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A hospitality management company in Cape Town seeks a Restaurant Manager to oversee operations, ensure profitability, and maintain service standards. The ideal candidate will have a Grade 12 education, fluency in professional English, and prior experience in a similar role within a 4/5-star hotel. Strong computer literacy, particularly in Microsoft Office, is essential. This position offers an opportunity to lead a dynamic team in a vibrant environment.

Qualifications

• Fluent in English at a professional level.
• Minimum level 2 computer literacy in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Previous experience in a 4/5-star hotel restaurant.

Responsibilities

• Maintain restaurant revenue, profitability, and quality goals.
• Ensure efficient restaurant operation and maintain high service standards.
• Assist in daily running of the restaurant and implement current procedures.

Skills

Professional English

Computer literacy

Restaurant procedures knowledge

Education

Grade 12 or Equivalent

Accommodation Certificate/Hotel School diploma

Tools

Microsoft Office

Opera

Job description

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To assist in the day to day running of the restaurant and to help ensure the concepts, manuals, SOPs and logs are always kept current and implemented.

Minimum Requirements:

• Grade 12 or Equivalent
• Must speak, read, write and understand English at a professional level
• Computer literate level 2 minimum experience in Microsoft Office (Word, Excel, PowerPoint and Outlook in particular)
• Accommodation Certificate/Hotel School diploma is advantageous.
• Previous experience in the same or similar position in a 4/5-star hotel
• Familiar with all duties and procedures in a restaurant Environment
• MS Office (Word, Excel and Email) is essential
• Opera experience is advantageous