Senior Travel Designer

Wild Dreams Hospitality; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A luxury travel brand is seeking a talented Senior Travel Designer. This role involves generating and growing sales, creating exceptional itineraries, and collaborating with agents to deliver luxury travel experiences. Candidates should have extensive product knowledge of Southern & East Africa and a proven track record in customer relationship management. A tertiary qualification in Travel & Tourism or Hospitality, along with 4-5 years of senior-level experience, is required. Proficiency in Microsoft Office and exceptional attention to detail are essential.

Qualifications

• 4-5 years at a senior level with extensive product knowledge of Southern & East Africa.
• Proven experience in customer relationship management and developing inbound travel products.
• Excellent written and verbal communication skills in English.

Responsibilities

• Generate and grow sales while building strong agent relationships.
• Create world-class itineraries to exceed expectations.
• Collaborate with agents and manage bookings.

Skills

Customer relationship management

Sales generation

Attention to detail

Communication skills

Product knowledge of Southern & East Africa

Education

Tertiary qualification in Travel & Tourism / Hospitality

Matric certificate with mathematics

Tools

Microsoft Office

Job description

A prestigious luxury travel brand is seeking a talented SENIOR TRAVEL DESIGNER

This role requires you to generate and grow sales, build strong agent relationships, and deliver exceptional customer service. You will create world-class itineraries to exceed agent and guest expectations, ensuring an efficient and accurate sales process. You'll collaborate with agents, providing inspiring luxury travel experiences, managing bookings, and staying updated on company policies and procedures. Additionally, you will reduce operational inefficiencies, stay on top of system updates, and work with the Reservations Manager to strengthen agent relationships and maximize sales opportunities.

Candidate Requirements :

• Matric certificate with mathematics
• Tertiary qualification in Travel & Tourism / Hospitality.
• 4-5 years at a senior level with extensive product knowledge of Southern & East Africa (including Rwanda, Tanzania, and Kenya).
• Proven experience in customer relationship management and developing inbound travel products.
• Personal or educational travel experience is required.
• Excellent written and verbal communication skills in English.
• Proficient in Microsoft Office, email, and internet.
• Exceptional attention to detail.
• Foreign European language skills are a plus.
• A passion for wildlife and a strong commitment to sustainability and conservation.