Senior ServiceNow Developer

Arup; Johannesburg; On-site; ZAR 800,000 - 1,100,000; Full time

Job summary

A global engineering firm is hiring a Senior ServiceNow Developer in Johannesburg, Gauteng. You will manage and enhance the ServiceNow platform, leading development initiatives and collaborating with stakeholders. The ideal candidate has ServiceNow certification and a meticulous, organized approach to work. This position allows for personal growth and meaningful contributions to projects and the community.

Qualifications

• ServiceNow Certified System Administrator as a minimum.
• Experience in requirements capture and analysis.
• Highly organized and detail-oriented.

Responsibilities

• Manage, support, and develop the ServiceNow platform.
• Run code reviews and system configuration testing.
• Lead cross-functional workshops to gather requirements.

Skills

ServiceNow Certified System Administrator

Web technologies (XML, JavaScript, JSON, HTML, CSS)

Integration technologies (REST/SOAP)

Education

ITIL certification in service management foundation level

Job description

Job title : Senior ServiceNow Developer

Job Location : Gauteng, Johannesburg Deadline : October 10, 2025 Quick Recommended Links

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The Opportunity

• At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.
• Managing, supporting, troubleshooting and developing the ServiceNow platform and its integrations on a day-to-day basis.
• Run code reviews and testing of system configuration within the ServiceNow platform and its integrations.
• Lead in cross functional, business-facing workshops and collaborate with stakeholders to gather requirements and identify emerging development opportunities.
• Recommend continuous improvements to processes and ways of working based on process improvement feedback from client groups.
• Research and evaluate emerging technologies in the ServiceNow scope.
• Lead with application and platform upgrades and decommissions.
• Working with partners and vendors to achieve project and initiative outcomes.
• Continuing your personal development and career growth with support from our experienced members, learning platforms and partners.

Is this role right for you?

• ServiceNow Certified System Administrator as a minimum.
• ITIL certification in service management foundation level (or related equivalent qualification) is desirable but not essential.
• Highly organized, detail-oriented, structured, and methodical approach.
• Requirements capture and analysis experience.
• Experience with web technologies (XML, JavaScript, JSON, HTML, CSS).
• Understanding of integration technologies (REST / SOAP) and MID server configurations.
• High energy, motivated, open-minded and willing to embrace innovation and new technology.