Senior Retail Branch Leader: Growth & Service

Sanlam; Pietermaritzburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading financial services provider in Pietermaritzburg is seeking a Branch Manager to oversee growth and strategy execution. Responsibilities include leading a team, ensuring compliance and quality, and managing all operational aspects of the branch. Candidates should have Matric, relevant financial licenses, and at least 5 years of experience, with 3 years in a leadership role. A supportive work environment and competitive salary offered.

Benefits

Competitive salary

Comprehensive benefits package

Training and development programs

Career advancement opportunities

Qualifications

• Minimum of 5 years recent industry experience, with 3 years in leadership.
• Insurance sales experience is essential.
• Service Management experience is essential.

Responsibilities

• Grow customer base and revenue for Sanlam Retail Mass.
• Guide and standardize activities of Sales Consultants.
• Lead service delivery culture for optimal client experience.
• Manage Retail branch operations and compliance.

Skills

Sales tactics and approaches

Stakeholder engagement and management

Customer service and engagement

Project management

Critical thinking and problem-solving skills

Strong communicator

Business Acumen

Education

Matric (Grade 12)

RE1 and RE5

120 Wealth Management credits OR recognized tertiary qualification

Class of Business accreditation

Job description

A leading financial services provider in Pietermaritzburg is seeking a Branch Manager to oversee growth and strategy execution. Responsibilities include leading a team, ensuring compliance and quality, and managing all operational aspects of the branch. Candidates should have Matric, relevant financial licenses, and at least 5 years of experience, with 3 years in a leadership role. A supportive work environment and competitive salary offered.