Description This role demands exceptional presentation and communication capabilities, with a proven ability to translate data and insights into compelling narratives that inform strategic decision-making across the FirstRand Group.
The incumbent must demonstrate confidence and clarity in verbal presentations, effectively engaging stakeholders at all levels.
Operating within FirstRand's owner-manager culture, the Senior Project Manager is expected to exercise independent judgment, take full ownership of delivery outcomes, and proactively address challenges with minimal supervision.
Critical thinking, analytical rigour, and a solution-oriented mindset are essential to navigate complex issues and drive innovation.
Roles and Responsibilities
- Lead the end-to-end execution of Visa and Mastercard-based implementation initiatives across core retail, commercial, and corporate banking segments within transactional banking environments.
- Develop and manage comprehensive project delivery plans, ensuring execution within defined scope, budget, quality standards, and timelines.
- Oversee risk identification, mitigation strategies, issue resolution, and change control processes throughout the project lifecycle.
- Coordinate and align cross-functional teams, including business stakeholders, technical leads, external vendors, and subject matter experts, to ensure cohesive delivery.
- Govern project oversight through structured steering committees, formal governance frameworks, and client-facing progress reporting mechanisms.
- Direct requirements elicitation, gap analysis, and solution design activities to ensure alignment with strategic business objectives.
- Knowledge of merchant onboarding workflows, KYC requirements, and terminal provisioning.
- Ensure seamless integration with existing systems, adherence to regulatory and compliance requirements, and implementation of industry best practices.
- Provide mentorship and leadership to junior project team members, serving as a subject matter expert in core banking transformation.
- Influence senior management and key stakeholder groups to secure alignment, support, and strategic decision-making.
- Demonstrate the ability to identify risks, opportunities, and challenges, and recommend actionable, data-driven solutions.
- Resolve complex delivery challenges independently, operating effectively within an owner-manager culture.
- Utilize advanced proficiency in project and task management tools such as MS Project, JIRA, Confluence, Asana, Go2PPO, ClickUp, and Trello to manage execution and reporting.
- Apply strong financial acumen to interpret business and financial metrics, enabling the identification of strategic insights and value drivers.
- Leverage critical thinking and analytical capabilities to diagnose root causes and formulate innovative, sustainable solutions.
- Facilitate strategic discussions that drive improved decision-making and enhance organizational performance.