Senior Operations Manager

Bebeemanagement; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A financial services company is seeking a Retail Branch Manager for its branch in Cape Town. The candidate will manage daily operations, meet sales targets through promoting credit loans, and ensure excellent customer service. Requirements include a Certificate/Diploma in Micro Lending and at least 2 years of experience in Micro Finance. Strong leadership and communication skills are essential for driving sales growth within the branch.

Qualifications

• Minimum of 2 years' experience in Micro Finance required.
• Valid driver's license is necessary.
• Strong focus on customer service and sales promotion.

Responsibilities

• Oversee daily operations of the Cape Town branch.
• Promote credit loans and assist customers to meet sales targets.
• Manage staff and resources for efficient branch operation.

Skills

Leadership skills

Communication abilities

Sales growth strategies

Education

Certificate/Diploma in Micro Lending Frontline Service (NQF Level 4)

Certificate/Diploma in General Management (NQF Level 5)

Job description

At Atlas Finance, we are seeking a highly skilled and experienced Retail Branch Manager to oversee the day-to-day operations of our branch in Cape Town. The ideal candidate will have strong leadership skills, excellent communication abilities, and the capacity to drive sales growth through effective customer service.

Key Responsibilities

• Meet monthly set branch loan application sales targets by promoting credit loans and assisting customers.
• Manage resources and staff to ensure efficient operation of the branch.

Requirements

• Certificate/Diploma in Micro Lending Frontline Service (NQF Level 4)
• Certificate/Diploma in General Management (NQF Level 5) - advantageous
• 2 years' experience in Micro Finance with a valid driver's license.