Senior Operational Risk Manager - Insurance Claims

Santam Insurance; Pretoria; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading insurance company based in Pretoria is seeking an experienced Operational Risk Manager. The role involves collaborating with stakeholders to identify operational risks, monitoring risk exposures, and developing mitigation strategies. The ideal candidate should possess extensive experience in operational risk management within the insurance sector, along with strong analytical and communication skills. This position offers an opportunity to contribute to the company's success and client satisfaction in a diverse and dynamic environment.

Qualifications

• Extensive experience in operational risk management within the insurance sector.
• Strong command of risk frameworks, tools, and regulatory requirements.
• Excellent analytical, communication, and stakeholder‑management skills.

Responsibilities

• Collaborate with stakeholders to identify operational risks across the Claims Solutions function.
• Monitor risk exposures and develop mitigation strategies.
• Maintain and improve risk frameworks and tools used by the organization.
• Promote a culture of risk awareness and compliance.

Skills

Analytical skills

Communication skills

Stakeholder management

Knowledge of regulatory requirements

Job description

Overview

An established industry player is seeking an Operational Risk Manager to enhance risk management practices within its Claims Solutions team.

Join a dynamic organization committed to transformation and diversity, where your contributions will directly impact the company's success and client satisfaction.

Responsibilities

• Collaborate with stakeholders to identify operational risks across the Claims Solutions function.
• Monitor risk exposures and develop mitigation strategies.
• Maintain and improve risk frameworks and tools used by the organization.
• Promote a culture of risk awareness and compliance.

Qualifications

• Extensive experience in operational risk management within the insurance sector.
• Strong command of risk frameworks, tools, and regulatory requirements.
• Excellent analytical, communication, and stakeholder‑management skills.