Senior Manager Global Investigations

Massmart; Johannesburg; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A major retail corporation seeks a Senior Manager for Global Investigations in Johannesburg. This role involves conducting thorough investigations, preparing comprehensive reports, and ensuring compliance with ethical standards. Candidates must hold a Bachelor's degree and possess substantial experience in investigations or forensics. The position also entails supervising a team and engaging with various stakeholders to promote corporate policies. Competitive benefits, along with a commitment to a supportive work environment, are offered.

Qualifications

• 4 years of investigative experience in casework/management, auditing, forensics or security, or 6 years investigative experience in a related field.
• Experience in fraud, forensic investigations or corruption casework/management is preferred.
• Certified Public Accountant (CPA) is a plus.

Responsibilities

• Conduct complex investigations across multiple business segments.
• Prepare investigative findings and drive execution of business plans.
• Identify and communicate potential threats and risks.
• Promote and support company policies and ethical standards.
• Provide supervision and development opportunities for associates.

Skills

Excellent written skills

Effective communication

Observational skills

Education

Bachelor's degree in relevant field

Job description

Massmart City of Johannesburg, Gauteng, South Africa

Senior Manager Global Investigations

This position is responsible for the operation within a department, performing additional job‑related responsibilities and duties as assigned.

Functions / Responsibilities

• Conducts complex investigations (for example, financial manipulation, commercial and bribery corruption, sexual violence, conflict of interest, fraud, etc.) across multiple business segments by receiving and assigning allegations from Ethics; developing investigative theory; using specialized techniques to gather and evaluate evidence (for example, documents, CCTV footage, interviews, media searches) to perform analysis, and draw findings, conducting and directing interviews of direct and indirect witnesses and presenting findings to business unit.
• Prepares investigative findings in a comprehensive, coherent and proficient report; identifying vulnerabilities and recommending process refinements; preparing reports and testifying to findings.
• Drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance; accordingly, developing contingency plans; and demonstrating adaptability and supporting continuous learning.
• Identifies and communicates potential threats, vulnerabilities and risks across multiple disciplines by providing solutions and process refinements, researching relevant customer, industry, and technical matters and documenting findings; interviewing business owners to determine areas of vulnerability and deliverables; training customers on key issues; analyzing data for current and future trends (for example, fraud, theft, misappropriation, diversion, personal conduct, major crime); planning and executing proactive strategy for Investigations; and utilizing and analyzing electronic media (for example, spreadsheets, computer models) to identify potential risk trends.
• Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
• Ensure business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives, consulting with business partners, managers, co‑workers, or other key stakeholders, soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness and participating in and supporting community outreach events.
• Fosters internal and external liaison responsibilities (for example joint coalitions, industry functional groups, legal counsel) by identifying business owners and establishing relationships; seeking out customer deliveries from the business units when planning strategy; meeting with business unit customers to discuss deliverables, new projects, and initiatives; providing consultation on potential risks and vulnerabilities of practices, services, and processes; participating in education initiatives and training (for example, customers, schools, seminars, industry training meetings); and working with the Ethics and Legal departments and government agencies on investigative development.
• Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team‑based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness.

Requirements

Minimum Academic, Professional Qualifications and Experience required for this position

Qualifications

• Bachelor's degree in criminal justice, Business Administration, Political Science, Accounting, Finance, or related field and 4 years investigative experience in casework/management, auditing, forensics, security, or related field OR 6 years investigative experience in casework/management, auditing, security, or related field.

Preferred Qualifications

• 3 years' experience in fraud, forensic investigations or corruption casework/management.
• 3 years' experience in global markets.
• Certified Public Accountant (CPA).
• Experience in global markets is a plus.

Competencies and Skills

• Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device.
• Excellent written skills Communicate effectively in person or by using telecommunications equipment.
• Presents information to small or large groups and individuals.
• Observes associate, customer, or supplier behavior.

Travel

Travel national is necessary occasionally

Note that by responding to this application and providing your personal information, you confirm your express and informed consent for Massmart Holdings Limited and all its subsidiaries and all affiliated companies ("Massmart"), to process your personal information in order for Massmart to consider your application for this position.

All Personal Information that you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed.

Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

Seniority level: Associate

Employment type: Full-time

Job function: Other

Industry: Retail