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Senior IT Infrastructure & Cloud Operations Analyst

Exceed HR and Recruitment

Cape Town

On-site

ZAR 500 000 - 700 000

Full time

Today
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Job summary

A recruitment agency is seeking a Senior IT Infrastructure Analyst in Cape Town. The ideal candidate will have over 5 years of experience in IT infrastructure support, strong networking skills, and hands-on experience with POS systems. Responsibilities include maintaining network infrastructure, overseeing project execution, and providing expert-level support for critical business applications. Candidates should possess relevant certifications and excellent communication skills to thrive in a dynamic team environment.

Qualifications

  • 5+ years of experience in IT infrastructure or systems support role.
  • Strong understanding of networking (LAN/WAN, firewalls, Wi-Fi), Windows Server, Microsoft 365, and cloud-based applications.
  • Hands-on experience supporting POS systems (Oracle POS preferred).
  • Experience with project-based work, migrations, and upgrades.
  • Excellent troubleshooting, communication, and documentation skills.

Responsibilities

  • Maintain and support network infrastructure across all stores, head office, warehouses, and datacentre environments.
  • Monitor network and server performance, identify bottlenecks, and implement proactive improvements.
  • Oversee installation, configuration, and ongoing maintenance of network equipment.
  • Coordinate and manage patch management cycles and application maintenance.
  • Provide expert-level support for critical business systems.
  • Support delivery and execution of key infrastructure projects.

Skills

5+ years of experience in IT infrastructure or systems support role
Strong understanding of networking (LAN/WAN, firewalls, Wi-Fi)
Hands-on experience supporting POS systems (Oracle POS preferred)
Excellent troubleshooting skills
Excellent communication skills
Excellent documentation skills

Education

Relevant certifications (e.g., CCNA, Microsoft, ITIL)

Tools

Windows Server
Microsoft 365
Cloud-based applications
Job description
A recruitment agency is seeking a Senior IT Infrastructure Analyst in Cape Town. The ideal candidate will have over 5 years of experience in IT infrastructure support, strong networking skills, and hands-on experience with POS systems. Responsibilities include maintaining network infrastructure, overseeing project execution, and providing expert-level support for critical business applications. Candidates should possess relevant certifications and excellent communication skills to thrive in a dynamic team environment.
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