Senior IT Infrastructure & Cloud Operations Analyst

Exceed HR and Recruitment; Cape Town; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A recruitment agency is seeking a Senior IT Infrastructure Analyst in Cape Town. The ideal candidate will have over 5 years of experience in IT infrastructure support, strong networking skills, and hands-on experience with POS systems. Responsibilities include maintaining network infrastructure, overseeing project execution, and providing expert-level support for critical business applications. Candidates should possess relevant certifications and excellent communication skills to thrive in a dynamic team environment.

Qualifications

• 5+ years of experience in IT infrastructure or systems support role.
• Strong understanding of networking (LAN/WAN, firewalls, Wi-Fi), Windows Server, Microsoft 365, and cloud-based applications.
• Hands-on experience supporting POS systems (Oracle POS preferred).
• Experience with project-based work, migrations, and upgrades.
• Excellent troubleshooting, communication, and documentation skills.

Responsibilities

• Maintain and support network infrastructure across all stores, head office, warehouses, and datacentre environments.
• Monitor network and server performance, identify bottlenecks, and implement proactive improvements.
• Oversee installation, configuration, and ongoing maintenance of network equipment.
• Coordinate and manage patch management cycles and application maintenance.
• Provide expert-level support for critical business systems.
• Support delivery and execution of key infrastructure projects.

Skills

5+ years of experience in IT infrastructure or systems support role

Strong understanding of networking (LAN/WAN, firewalls, Wi-Fi)

Hands-on experience supporting POS systems (Oracle POS preferred)

Excellent troubleshooting skills

Excellent communication skills

Excellent documentation skills

Education

Relevant certifications (e.g., CCNA, Microsoft, ITIL)

Tools

Windows Server

Microsoft 365

Cloud-based applications

Job description

A recruitment agency is seeking a Senior IT Infrastructure Analyst in Cape Town. The ideal candidate will have over 5 years of experience in IT infrastructure support, strong networking skills, and hands-on experience with POS systems. Responsibilities include maintaining network infrastructure, overseeing project execution, and providing expert-level support for critical business applications. Candidates should possess relevant certifications and excellent communication skills to thrive in a dynamic team environment.