Senior Hospitality Operations Leader (Hotels & Resorts)

Hire Resolve.com; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading recruitment agency is seeking experienced hospitality professionals for mid-senior roles across South Africa. Candidates will lead day-to-day operations in hotels, restaurants, and event venues, focusing on service excellence and team management. Ideal applicants have over 5 years of experience and relevant qualifications in Hospitality Management or related fields. This role offers various benefits including Private Health Insurance, Paid Time Off, and opportunities for Training & Development.

Benefits

Private Health Insurance

Pension Plan

Paid Time Off

Training & Development

Qualifications

• 5–12+ years of experience in hospitality across various operations.
• Ability to manage teams and ensure consistent service standards.
• Knowledge of South African employment practices and compliance.

Responsibilities

• Lead daily hospitality operations across various environments.
• Manage staffing, rosters, and team performance.
• Oversee budgeting, forecasting, and cost control.

Skills

Leadership capability

Operational and commercial acumen

Strong communication skills

Flexibility

Education

Relevant qualification in Hospitality Management or Business

Tools

PMS

POS

CRM

Advanced Excel

Job description

A leading recruitment agency is seeking experienced hospitality professionals for mid-senior roles across South Africa. Candidates will lead day-to-day operations in hotels, restaurants, and event venues, focusing on service excellence and team management. Ideal applicants have over 5 years of experience and relevant qualifications in Hospitality Management or related fields. This role offers various benefits including Private Health Insurance, Paid Time Off, and opportunities for Training & Development.