Senior Government Accounts Growth & Retention Manager

RELX; Johannesburg; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A leading global information and analytics company in Johannesburg is seeking a dynamic Account Manager to oversee relationships with government clients. The successful candidate will be responsible for managing client satisfaction, implementing retention strategies, and pursuing growth initiatives. Ideal candidates should have a Bachelor's degree and 3-5 years of experience in account management, alongside strong communication skills. This role offers an opportunity to work in a fast-paced environment with a focus on client success.

Qualifications

• Minimum of 3-5 years of experience in account management, preferably within the government sector.

Responsibilities

• Develop and maintain strong relationships with key government clients.
• Implement effective retention strategies to ensure client satisfaction.
• Identify and pursue opportunities for account growth.
• Provide exceptional support to clients and resolve inquiries.
• Conduct market research to identify trends.
• Prepare reports on account performance for management.
• Work closely with internal teams for cohesive client management.

Skills

Strong interpersonal and communication skills

Problem-solving and analytical abilities

Proficiency in CRM software

Microsoft Office Suite

Education

Bachelor's degree in Business, Marketing, or a related field

Job description

A leading global information and analytics company in Johannesburg is seeking a dynamic Account Manager to oversee relationships with government clients. The successful candidate will be responsible for managing client satisfaction, implementing retention strategies, and pursuing growth initiatives. Ideal candidates should have a Bachelor's degree and 3-5 years of experience in account management, alongside strong communication skills. This role offers an opportunity to work in a fast-paced environment with a focus on client success.