Senior Credit Controller

Tower Group South Africa (PTY) Ltd; Johannesburg; On-site; ZAR 300 000 - 600 000; Full time

Job summary

An established industry player is seeking a skilled Credit Controller to manage corporate accounts and ensure all KPI targets are met. This role involves intensive reconciliation of large accounts, liaising with key stakeholders, and negotiating effectively to resolve disputes. The ideal candidate will have advanced Excel skills and a strong analytical mindset, with the ability to build and maintain relationships with clients. Join a dynamic team where your contributions will be crucial in driving financial success and enhancing client satisfaction.

Qualifications

• 2-5 years of credit control experience with corporate accounts.
• Must have technical/professional qualifications in credit management.

Responsibilities

• Ensure 100% of all KPI targets are met in line with policies.
• Liaise with 3rd parties to resolve account disputes.

Skills

Advanced Excel Skills

Interpersonal Skills

Negotiation Skills

Analytical Skills

Complex Account Reconciliation

Education

Diploma in Credit Management

Tools

Microsoft Office

Eppix

Job description

Minimum Requirements:

• Must have advanced excel skills and work experience.
• Work experience with government accounts with high volumes is also a must have.

Key Accountabilities and Decision Ownership:

• Ensure 100% of all KPI targets are met in line with C&R policies.
• Follow up on non-payments.
• Liaise with 3rd parties to resolve account disputes, involving meetings and negotiation with CEOs, FMs, and IT Managers.
• Ensure monthly billing and reports are sent out timeously.
• Daily coding of the bank statement.
• Maintain and continue building relationships with customers.
• Attend client meetings when required.
• Ensure that all collection targets and KPIs are met.
• Allocation of client payments.
• Approval of new business for existing clients.

Core Competencies, Knowledge, and Experience:

• Job Knowledge:
• Corporate credit.
• Intensive reconciliation and allocation on large accounts with book values in excess of 80 Million.
• Eppix.
• Converged Business knowledge.
• Microsoft Office.

Job Related Skills:

• Interpersonal skills.
• Negotiation skills (ability to liaise with CEOs, FMs, IT Managers, EHODS & exec Heads, local & international).
• Driver’s license essential (own car).
• Analytical and investigative mind.
• Must be able to perform complex account reconciliation.
• Must have technical/professional qualifications:
• Diploma in Credit Management would be an advantage.
• 2-5 years of Credit control experience.
• Experience in forex exchange.
• Experience in dealing with 3rd parties to resolve account disputes.
• Experience in dealing with EHODS, Exec Heads & other key stakeholders.