Senior Client Relationship Manager - Fintech & Travel

Exness; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A fintech leader is seeking a Client Relationship Manager in South Africa to optimize client experience and ensure compliance standards. You will manage key client relationships through effective communication and provide tailored solutions. Candidates should have at least 1 year of experience in client-facing roles, strong problem-solving capabilities, and a Bachelor's degree. The position includes attractive benefits such as health insurance, extensive learning opportunities, and a competitive compensation package.

Benefits

Competitive compensation

Health and life insurance

Extensive learning opportunities

21 days of annual leave

Education allowance

Meal and transportation allowance

Qualifications

• Minimum 1 year of experience in client relationships or relevant client-facing roles in financial services.
• Excellent communication skills in native language and English.
• Ability to work in a fast-paced, high-pressure environment.

Responsibilities

• Manage relationships with key clients and ensure personalized service.
• Address client needs and provide timely solutions.
• Maintain compliance with KYC and regulatory standards.

Skills

Client relationship management

Problem-solving

Communication skills

Influencing skills

Critical thinking

Analytical skills

Salesforce experience

Presentation skills

Education

Bachelor's degree

Tools

Salesforce

Tableau

Job description

A fintech leader is seeking a Client Relationship Manager in South Africa to optimize client experience and ensure compliance standards. You will manage key client relationships through effective communication and provide tailored solutions. Candidates should have at least 1 year of experience in client-facing roles, strong problem-solving capabilities, and a Bachelor's degree. The position includes attractive benefits such as health insurance, extensive learning opportunities, and a competitive compensation package.