Senior Business Analyst, QSR Growth & Analytics

Pedros Flame Grilled Chicken; Durban; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading food service company in Durban is seeking a skilled Business Analyst to support growth across Africa. The ideal candidate will need 8-10 years of experience in business analysis with a strong focus on Quick Service Restaurants (QSR). Responsibilities include translating business requirements into functional specifications, developing dashboards for operational insights, and collaborating across departments to enhance strategies. Proficiency in tools like Power BI and Excel is essential for success in this role.

Qualifications

• 8-10 years of experience in business analysis, preferably in retail, hospitality, or QSR.
• Strong analytical and problem-solving skills.
• Proficiency in data visualization and reporting tools.

Responsibilities

• Translate business requirements into functional specifications for IT teams.
• Develop and maintain dashboards and reports to support decision-making.
• Collaborate with teams to align strategies with business insights.

Skills

Business analysis

Problem-solving

Data visualization

Stakeholder engagement

Education

Bachelor's degree in Information Systems, Business Management or related field

Tools

Power BI

Excel

SQL

POS systems

ERP systems

CRM systems

Job description

A leading food service company in Durban is seeking a skilled Business Analyst to support growth across Africa. The ideal candidate will need 8-10 years of experience in business analysis with a strong focus on Quick Service Restaurants (QSR). Responsibilities include translating business requirements into functional specifications, developing dashboards for operational insights, and collaborating across departments to enhance strategies. Proficiency in tools like Power BI and Excel is essential for success in this role.