Senior Administrator

SA Metal Group (Pty) Ltd; Johannesburg; On-site; ZAR 20,000 - 30,000; Full time

Job summary

A leading company in Johannesburg is seeking a Sales Administrator to maintain customer records and facilitate communications. This role requires proficiency in MS Office, excellent communication skills, and relevant experience in sales administration. The successful candidate will manage customer requests, ensure paperwork accuracy, and handle miscellaneous administrative duties while providing top-notch service to clients.

Qualifications

• Minimum of 2 years’ sales administration or customer service experience.
• Must own a reliable vehicle and possess a valid driver’s license.
• Knowledge of basic accounts management is advantageous.

Responsibilities

• Maintain the Customer Tonnage Tracker spreadsheet.
• Register and process customer information.
• Interact with customers telephonically and in person.

Skills

Administrative skills

Communication

Problem-solving

Customer service

Multitasking

Education

Matric

Tools

MS Outlook

MS Word

MS Excel

Job description

Job Description

POSITION REQUIREMENTS

• Maintain the CTT (Customer Tonnage Tracker) spreadsheet
• Registering and processing of Customer information
• Interacting with Customers telephonically and in person
• Creating and updating Customer leads and sending the correct information to the Buyers
• Assist and effectively communicate with the Payments Department
• Handle the Sand Sales
• Manage Customer requests for POP’s
• Maintain the DN book data base as well as issuing DN books and ensuring that old DN books are returned
• Filing of the Buying Departments paperwork
• Intake reports for Buyers and Customers
• Adhoc admin tasks including but not limited to capturing and updating spreadsheets and lists timeously
  
  

Qualifying Experience

• Matric
• Proficiency in MS Outlook, Work and advanced Excel
• Minimum of 2 years’ sales administration, sales support or customer service experience or previous experience in a sales environment will be advantageous
• A minimum of 1 year experience within an administrative role
• Must own a reliable vehicle and possess a valid Drivers license
• Knowledge of basic accounts management would be advantageous
  
  

QUALIFYING ATTRIBUTES

• Assertive, well spoken with good verbal and written communication skills. Must be able to efficiently communicate on various platforms
• Able to multitask and work within a highly pressurized environment
• Excellent trouble shooting and problem-solving skills
• High attention to detail and accuracy
• Excellent administrative skills
• Providing service excellence to customers