Section 14 Administrator

Momentum; Centurion; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial services provider in South Africa seeks a motivated individual for a role focused on providing effective service to clients. Responsibilities include preparing liquidation applications, liaising with liquidators, and handling telephonic and electronic inquiries. Candidates should have Matric (NQF Level 4) and 1-3 years of relevant experience, particularly in retirement fund administration. Intermediate MS Excel skills and knowledge of relevant legislation are essential. This role promises a dynamic work environment in Centurion.

Qualifications

• 1-3 years relevant experience in a similar role.
• Experience in retirement fund administration is essential.

Responsibilities

• Gather relevant information and prepare liquidations.
• Provide a quality control function related to all liquidations.
• Liaise with FSCA to facilitate the liquidations.
• Receive and action liquidation requests within specified SLAs.

Skills

Intermediate MS Excel skills

Industry and product knowledge

Knowledge of relevant legislation

Education

Matric (NQF Level 4)

Job description

Role Purpose

To provide effective and efficient service to clients by receiving, evaluating and responding to telephonic/electronic enquiries timeously as well as preparing liquidation applications and liaising with liquidators & FSCA

Requirements

• Matric (NQF Level 4)
• 1-3 Years relevant experience
• Retirement fund administration experience
• Intermediate MS Excel skills
• Industry and product knowledge
• Knowledge of relevant legislation

Duties and Responsibilities

• Gathering relevant information and preparing liquidations.
• Drawing investment and member holdings reports for various stakeholders.
• Provide a quality control function related to all liquidations and assisting with audit queries.
• Liaising with the FCSA to facilitate the liquidations.
• Handling queries related liquidations out of the fund.
• Receive and action liquidation requests within specified SLAs on instruction from client or board.
• Deal promptly with all client requests in a competent, efficient and professional manner to ensure client satisfaction.
• Identify risks to company and ensure all risks are mitigated and escalated where necessary.
• Meet agreed liquidations priority deadlines to ensure termination of fund.
• Ensuring effective teamwork and co-dependence on other team members to expedite urgent claims processing.