Samsung Product Consultant

Smollan; Gqeberha; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading retail consulting firm seeks a Product Consultant in Gqeberha, South Africa. The role bridges the brand and consumer, focusing on maintaining product standards, executing sales plans, and enhancing customer experience. Ideal candidates should have 2-3 years in sales, relevant qualifications, and excellent communication skills. This position plays a vital role in promoting brand visibility and driving sales on the retail floor.

Qualifications

• 2-3 years’ experience in sales is essential (0-5 years acceptable).

Responsibilities

• Managing daily reporting and inventory tracking.
• Maintaining premium product displays and organization.
• Launching and managing in-store campaigns.
• Providing expert product knowledge and service.
• Activating marketing materials to enhance visibility.
• Focusing on proactive sales techniques.

Skills

Sales acumen

Customer service skills

Marketing principle knowledge

Communication skills (verbal & written)

Administration skills

Computer literacy – MS Office suite

Education

Diploma/NQF level 5

Job description

As a Product Consultant, your role is the bridge between the brand and the consumer. You are responsible for maintaining the physical standards of the product, educating customers, and executing strategic sales plans to ensure the brand thrives on the retail floor.

Core Responsibilities

• Operational Administration: Managing daily reporting, inventory tracking, and organizational tasks to ensure smooth business operations.
• Shelf Health & Presentation: Maintaining premium product displays, ensuring stock is organized, well-merchandised, and always available for the customer.
• Promotional Execution: Launching and managing in-store campaigns and seasonal offers to ensure brand visibility and compliance.
• Customer Experience & Service: Providing expert product knowledge and personalized service to build brand loyalty and resolve customer inquiries.
• In-Store Marketing: Activating marketing materials and visual displays to attract foot traffic and enhance the brand's physical presence.
• Driving Sell-Through: Focusing on proactive sales techniques and consumer engagement to move inventory and hit high-performance sales targets.

Qualifications

• 2-3 years’ experience in sales (Essential / Minimum 0-5 years)
• Diploma/NQF level 5
• Sales acumen
• Marketing principle knowledge
• Customer service skills
• Administration skills
• Communication skills (verbal & written)
• Computer literacy – MS office suite