Job Purpose
The Sales Representative must acquire new agents as prescribed by the Sales Manager in line with the overall business acquisition strategy.
Key Responsibilities
Sales and Revenue Targets :
- Ensure that all new business acquisition and revenue targets as set by the business within the territory assigned are met within the specified timeframe.
- Grow revenues significantly through new business acquisition by selling the right solutions to the right customer and achieving the greatest possible product mix.
- Optimize merchant referrals by exploiting key relationships within the assigned territory.
- Evaluate the customers’ business needs and propose / present an appropriate solution.
- Educate potential customers / Agents on the benefits of our products and services by means of a compelling articulation of our business model and value proposition.
- Ensure visibility in competitor sites by persistent and constant calling and ongoing customer engagement.
Business Development and Growth :
- Perform an opportunity assessment of the territory in consultation with the Sales Manager, Channel Operations Manager and Regional Managers.
- Develop and execute a targeted sales strategy, supported by tactical and execution plans.
- Meet the required standards set for calling on new prospects.
- Ensure that specific sales briefs are executed whether within or outside the territory assigned to the Sales Representative.
- Act and follow up on all sales leads provided by the Sales Manager.
- Sign up new Agents on a weekly basis.
- Liaise with the Sales Manager on areas to target.
- Effective communication with the Sales Manager when new Agents are signed up.
- Assist with allocation of Agents if necessary.
- Ensure all paperwork for the new agents is submitted to admin for capturing.
- Ensure continuous participation in product updates / enhancements / new requirements.
Client Onboarding and Retention
- Ensure that new business initiatives / sign-ups are executed effectively and efficiently in cooperation with Regional and Head Office Teams.
Reporting and Sales Administration
- Ensure weekly call reports are completed accurately and submitted within the required deadline(s).
- Ensure that all cold calls and appointments are reported on in accordance with company procedures.
- Ensure all applications are submitted in a timeous and orderly manner.
- Ensure that a diary is kept of planned and executed activities on a daily basis.