Sales Performance Coach (Call Center)

CallForce; Sandton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading sales training provider in Sandton seeks a Sales Coach to enhance the abilities of bottom performers in the call center. This role involves conducting performance reviews, coaching, and developing agents to meet required standards. The ideal candidate will have at least 1 year of experience in a similar role and strong customer service skills. Join us to make a significant impact on our team's success.

Qualifications

• 1 year experience as a sales coach in a call centre environment.
• Outstanding customer service skills and dedication to providing exceptional customer care.
• Excellent verbal, written and interpersonal communication skills.

Responsibilities

• Coach and develop incubation agents to meet performance standards.
• Conduct performance reviews and create development plans.
• Motivate bottom performers to exceed targets.

Skills

Sales coaching

Verbal communication

Analytical skills

Job description

A leading sales training provider in Sandton seeks a Sales Coach to enhance the abilities of bottom performers in the call center. This role involves conducting performance reviews, coaching, and developing agents to meet required standards. The ideal candidate will have at least 1 year of experience in a similar role and strong customer service skills. Join us to make a significant impact on our team's success.