Sales Call Centre Agent - iTalk

Blue Label Telecoms; Randburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A telecommunications company is seeking a Sales Agent in Randburg. This role focuses on selling products, maintaining customer relationships, and achieving sales targets. Candidates should have Grade 12 and at least 1 year of sales experience. The position offers full-time employment and a market-related salary.

Qualifications

• 1 year experience in a sales environment selling cellular products.
• Proficient in English and understanding of POPI Act.
• Possession of a call centre certificate is advantageous.

Responsibilities

• Selling products and services using solid arguments to prospective customers.
• Maintaining positive business relationships to ensure future sales.
• Achieve sales targets and outcomes within schedule time frame.

Skills

Honesty and Integrity

Strong business sense and ability to reach sales targets

Communication skills (both written and verbal)

Target driven

Problem Solving

Organisational skills

Team player

Education

Grade 12

Tools

MS Office skills

Job description

Description

The role of a sales agent is a critical one for a companys sales and for the growth of its business by promoting the companys goods and services to potential fulfilling their role sales agents use business directories and leads from current clients to identify potential customers.

Job Purpose

The role of a sales agent is a critical one for a companys sales and for the growth of its business by promoting the companys goods and services to potential fulfilling their role sales agents use business directories and leads from current clients to identify potential customers.

Key Responsibilities

• Selling products and services using solid arguments to prospective customers
• Maintaining positive business relationships to ensure future sales
• Establish develop and maintain positive business and customer relationships
• Achieve sales targets and outcomes within schedule time frame
• Able to work comfortably in a fast-paced environment
• Network with potential customers
• Educate customers on each type of sale and make recommendations based on their need
• Target Driven
• Quality Assurance
• Quality check information captured on systems with that given by Customer
• Aims to deliver the highest standards of customer service and maintaining these standards by continuous evaluation of agents and resolution processes

Requirements

Competencies

Behavioural :

• Honesty and Integrity
• Accountability
• Stress tolerance
• Business acumen
• Strong business sense and ability to reach sales targets
• Communication skills (both written and verbal)
• Target driven
• Product Knowledge
• Disciplined
• Problem Solving
• Organisational skills
• Multi-tasking
• Team player
• Delivering results and meeting Customer expectations
• Following instructions and procedures
• Coping with pressure and setbacks

Technical

• MS Office skills
• Knowledge and understanding of the following legislations : POPI Act
• Knowledge and understanding of the Company. systems : TCH

Education

• Grade 12

Experience

• 1 years experience in a sales environment selling cellular products
• Product knowledge and product transfer
• Quality assurance
• Call centre certificate (advantageous)
• Knowledge of C3D (added advantaged)
• Microsoft Office (added advantage)
• Proficient in English

Closing date : 26 September 2025

Work Level

Skilled

Job Type

Permanent

Salary

Market Related

EE Position

No

Location

Randburg

Required Experience :

Unclear Seniority

Key Skills

Corporate Paralegal,Car Driving,Design Engineering,Electrical Controls,Consultancy

Employment Type : Full-Time

Experience : years

Vacancy : 1