Sales Associate (40hr) - The Fix - Tygervalley

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 120,000 - 150,000; Full time

Job summary

A leading retail company in South Africa seeks a passionate individual to join their team as a customer service ambassador. The role involves exceeding customer expectations, tracking sales performance, selling a diverse product range, and assisting with stock replenishment. Ideal candidates should have Grade 12 education, excellent communication skills, and a strong commitment to customer satisfaction. Opportunities for growth within the dynamic fashion industry await.

Responsibilities

• Act as an ambassador for the brand and offer amazing customer experience.
• Exceed customer expectations by providing the best possible solutions.
• Track sales performance against targets.
• Sell diverse products and stay updated on décor and fashion trends.
• Identify new sales opportunities.
• Assist with stock replenishment.

Skills

Passionate about people

Target driven

Good verbal/written communication skills

Multi-tasking ability

Ability to work independently

Initiative

Attention to detail

Customer loyalty building

Customer service delivery

Negotiation & selling

Education

Grade 12 (Matric)

Job description

Responsibilities

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is ready for our customers at all times.

Qualifications & Experience

• Grade 12 (Matric)

Skills

• Passionate about people is a must.
• Target driven and experience focused.
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About The Team

Shape the Future of Fashion with The FIX!

Join The FIX and be at the forefront of fashion innovation. We're dedicated to delivering the latest trends and we need passionate individuals to help us stay ahead. If you're excited about fashion and want to make a real impact in a dynamic fast-paced environment, The FIX is the perfect place for you to thrive & innovate!