Sales Assistant (Parel Berg)

Wellness Warehouse; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading health and wellness retailer in Cape Town is seeking a Customer Service Associate to provide exceptional customer experiences. Responsibilities include greeting customers, maintaining store discipline, and handling cash. Ideal candidates have a Grade 12 certificate, a passion for health and wellness, and strong communication skills. This role offers performance incentives, discounts, and ongoing training opportunities.

Benefits

Performance incentives

Team member discounts

Medical aid options

Ongoing training

Qualifications

• Minimum 2 years retail experience would be advantageous.
• A genuine interest in health and wellness.
• Ability and willingness to work weekends and extended retail hours.

Responsibilities

• Greet, smile and acknowledge customers.
• Ensure accurate stock counts & checking product expiry dates.
• Assist at point of sale and with cash ups.

Skills

Customer service skills

Communication skills

Problem-solving skills

Basic computer literacy

Education

Grade 12

Job description

Duties

Customer Experience

• Be professional
• Greet, smile and acknowledge customers
• Know layout of store to direct customers to products

Store Disciplines & Productivity

• Opening & closing procedures are followed
• To ensure all merchandising principles are in place at all times and that every item is ticketed

Minimise risk through process compliance

• Ensure accurate receiving and checking of all store deliveries as per store manual
• Ensure accurate stock counts & checking of product expiry dates
• Cash handling - assist at point of sale and with cash ups

Requirements

• Grade 12
• Minimum 2 years retail experience would be advantageous
• A genuine interest in health and wellness - brand ambassadors
• Basic computer literacy
• Very good written and verbal communication skills
• Ability and willingness to work weekends and extended retail hours
• Competency Assessment Achieved
• EE Position: No

OFFER

• Remuneration based on a ‘cost to company’ model and performance incentives.
• All permanent team members are required to join the company’s provident fund and risk benefit.
• Medical aid options are available.
• Birthday leave
• Team member discounts on in-store and online purchases
• Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
• Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)