Sales and Support Technician

Avatar Advisory - Avatar Human Capital; Midrand; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading consulting firm is seeking a Sales and Support Technician to oversee technical support and client engagement. Responsibilities include on-site support and training throughout the African region, ensuring equipment reliability, and conducting product demonstrations. Candidates should have sales experience and a strong background in mining-related technical tasks, including core drilling equipment operations.

Qualifications

• Proficiency in basic computer skills, including Microsoft Applications.
• Experience on mining and exploration sites related to core drilling.
• Demonstrated ability to conduct product trials and demonstrations.

Responsibilities

• Lead technical product support and client engagement efforts.
• Provide on-site technical support and product demonstrations.
• Resolve technical issues and assess service utilization.

Skills

Microsoft Applications proficiency

In-field experience on mining sites

Sales experience

Product demonstration skills

Organizational skills

Self-motivation

Attention to detail

Networking ability

Tools

Champ Navigator

TruShot

Azimuth Aligner

Job description

We are seeking a Sales and Support Technician to lead our technical product support and client engagement efforts. This role involves supporting customers who rent our survey and orientation tools — ensuring equipment reliability, resolving technical issues, and identifying opportunities to expand rental and service utilisation.

You will also represent the company across the African region — providing on-site technical support, tool commissioning, product demonstrations, and client training at various mining and exploration sites.

Position Details

Location: Midrand

Work Setup: Full-time

What you will need:

• Proficiency in basic computer skills, including Microsoft Applications
• In-field experience on mining and exploration sites, specifically associated with core drilling.
• Sales experience
• Demonstration of products through on-site trials & demos, trade shows.
• Practical experience with core orientation and directional survey equipment.
• Contribute to a positive and energetic environment that fosters creativity and growth
• Strong organizational skills and ability to network professionally
• Self-motivated and comfortable working both independently and collaboratively
• Strong attention to detail with a focus on outcomes, Ability to meet deadlines
• Familiarity with the following OEM tools or equivalent:
  Axis Mining Technology: Champ Navigator, Champ MagShot, Champ Orientation Kit, Rig Alignment equipment
  Boart Longyear: TruShot, TruGyro, TruCore One, Rig Alignment equipment
  Hexagon: Azimuth Aligner