Sales Agent Field

Hollywoodbets; Emthanjeni Local Municipality; On-site; ZAR 80 000 - 100 000; Full time

Job summary

A leading betting company seeks a Customer Service Representative in Emthanjeni Local Municipality. The role involves assisting clients with account openings and addressing betting queries. You will drive sales through effective demonstrations of mobile products and manage promotional activities. Strong communication and customer service skills are essential. The position may require working across locations and maintaining positive customer interactions.

Qualifications

• Must demonstrate strong communication skills and active listening.
• Experience in customer service and sales is beneficial.
• Ability to drive marketing campaigns and engage customers effectively.

Responsibilities

• Assist clients with account openings and betting queries.
• Drive sales through effective demonstration of mobile products.
• Keep records of sales activities and report progress to management.
• Promote the mobile brand and assist with promotions at outlets.

Skills

Promotion

Excellent Customer Service

Communication

Active Listening

Job description

Job Description

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Responsibilities

• Customer Service: Assist clients with opening accounts and all betting queries
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business