Sales Advisor (27-40hr) - The Body Shop Clearwater

Clicks Group; Roodepoort; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Roodepoort seeks a dedicated individual to provide exceptional customer service and enhance sales through effective cross and up selling. The role requires a Matric/Grade 12 qualification and experience in cosmetics, with a strong focus on maintaining an appealing shopping environment and promoting brand loyalty. Duties include driving store sales, adhering to operating procedures, and improving customer service continuity.

Qualifications

• Essential to have Matric/Grade 12.
• Experience in cosmetics is necessary.
• Retail experience in sales or service environment is desirable.

Responsibilities

• Drive sales of the store through cross and up selling.
• Reduce loss and shrinkage by adhering to Store Operating Procedure.
• Create an appealing shopping environment for customers.
• Maximise sales through execution of promotional events.
• Increase profitability and brand loyalty.
• Ensure continuity of excellent customer service.

Skills

Communication skills

Customer service skills

Listening and interpersonal skills

Problem solving ability

Education

Matric/Grade 12

Job description

About Our Company

Clicks Group

Job Summary

The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Responsibilities

• Drive sales of the store through cross and up selling.
• Reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• Create an appealing shopping environment for customers.
• Maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
• Increase profitability and brand loyalty with customers.
• Ensure continuity of excellent customer service.

Qualifications and Experience

• Matric/Grade 12 (essential).
• Experience in cosmetics.
• Retail in sales or service environment (desirable).

Essential Competencies

• Communication skills.
• Customer service skills.
• Listening and interpersonal skills.
• Problem solving ability.

Skills, Abilities and Job Related Knowledge

• Good understanding of retail principles.
• Be able to interact with customers effectively.
• Ability to apply selling skills.
• Computer literate.
• Good understanding of stock management principles.