Sales Advisor (27-40hr)

Clicks Group Limited; eMalahleni; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Witbank is seeking a Sales Associate to provide exceptional customer service and enhance sales through effective cross and up selling. The ideal candidate has a Matric/Grade 12 qualification and experience in cosmetics. Responsibilities include driving store sales, creating an appealing shopping environment, and ensuring customer satisfaction. This is a permanent position with a focus on maximizing profitability and brand loyalty.

Qualifications

• Matric/Grade 12 is essential for this role.
• Experience in cosmetics is required.
• Retail experience in a sales or service environment is desirable.

Responsibilities

• Drive store sales through cross and up selling.
• Reduce loss and shrinkage by following Store Operating Procedures.
• Create an appealing shopping environment for customers.
• Maximise sales by executing promotional events and daily requirements.
• Increase profitability and brand loyalty with customers.
• Ensure continuity of excellent customer service.

Skills

Communication skills

Customer service skills

Listening and interpersonal skills

Problem solving ability

Education

Matric/Grade 12

Job description

Listing reference: 023153

Listing status: Online

Apply by: 9 January 2026

Position Summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Witbank

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling

Job description

• To drive sales of the store through cross and up selling.
• To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• To create an appealing shopping environment for customers.
• To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
• To increase profitability and brand loyalty with customers.
• To ensure continuity of excellent customer service.

Minimum requirements

Essential Competencies:

• Communication skills.
• Customer service skills.
• Listening and interpersonal skills.
• Problem solving ability.

Qualifications and Experience:

• Matric/Grade 12 (essential).
• Experience in cosmetics.
• Retail in sales or service environment (desirable).

Skills, Abilities and Job Related Knowledge:

• Good understanding of retail principles.
• Be able to interact with customers effectively.
• Ability to apply selling skills.
• Computer literate.
• Good understanding of stock management principles.