Roaming Retail Store Manager

West Coast Personnel; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail organization in Gauteng seeks a dynamic Retail Manager to oversee store operations and drive sales. The ideal candidate has a Diploma in Business Administration/Sales/Marketing and at least 5 years of retail sales experience, including 3 years in a supervisory role. Responsibilities include managing store operations, developing staff, and ensuring customer satisfaction. A valid driver’s license and willingness to travel are essential. Join a supportive environment where your leadership can influence success.

Qualifications

• Minimum 5 years in Retail Sales/Marketing with 3+ years in a supervisory role.
• Proven experience in store operations and customer service.
• Valid driver's license and willingness to travel frequently.

Responsibilities

• Manage operations, stock, pricing, and promotions across multiple sites.
• Support underperforming stores and cover for absent managers.
• Drive sales and support marketing and promotional activities.
• Monitor compliance with legal, ISO, HSE, and financial controls.
• Supervise and develop staff including Sales, Assistants, and Drivers.

Skills

Retail Sales

Staff management

Customer service

Computer literacy (MS Office, ERP)

Strong planning and organising

Problem-solving ability

Excellent communication skills

Education

Diploma in Business Administration / Sales / Marketing (NQF 6)

Job description

Non-Negotiable Requirements

• Diploma in Business Administration / Sales / Marketing (NQF 6)
• Minimum 5 yearsâ Retail Sales / Marketing (3+ yrs supervisory)
• Proven experience in store operations, staff management & customer service
• Strong computer literacy (MS Office, ERP / Retail systems)
• Valid driverâs licence & willingness to travel frequently

Key Responsibilities

• Manage retail store operations, stock, pricing & promotions across multiple sites
• Support underperforming stores, cover for absent managers, and launch new locations
• Drive sales, canvass new customers, and support marketing & promotional activities
• Monitor compliance with legal, ISO, HSE, and financial controls
• Supervise and develop staff : Sales, Assistants, Auto-Electrician, General Workers, Driver
• Maintain customer satisfaction, handle escalations, and host engagement events
• Track budgets, control costs, and optimise resource
• Proactive, action-oriented leader with problem-solving ability
• Commercially minded and customer-focused
• Strong planning, organising, and supervisory skills
• Resilient and adaptable to changing environmentsExcellent communication (verbal & written)

KPIs Include

• Improved sales & profitability across regions
• High customer satisfaction scores
• Compliance with SHEQ, ISO & company policies
• Effective staff performance & training outcomes
• Controlled costs and optimised resources

To Apply

Send your CV, qualifications and a head & shoulders photo

Only candidates meeting the minimum requirements will be considered. If you do not hear from us within 2 weeks, please regard your application as unsuccessful.