Retail Store Manager

Staff Solutions; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A furniture and decor retail company is seeking a Store Manager for their location in Johannesburg. The ideal candidate will have at least 5 years of retail management experience and proficiency in MS Office. Responsibilities include overseeing daily operations, maintaining financial records, and fostering customer relationships. Strong leadership and communication skills are essential. The role is based in Gauteng and demands effective collaboration across departments.

Qualifications

• 5 years of previous retail management experience will be advantageous.
• Proficient experience in MS Office is essential.
• Sage Evolution experience will be advantageous.

Responsibilities

• Provide exemplary customer service through product showcasing and overseeing staff operations.
• Schedule and delegate tasks to employees, while monitoring their performance.
• Ensure efficient store operations.
• Maintain accurate bank balances and conduct cash-ups.
• Prepare daily, weekly, and monthly reports.
• Establish strong customer relationships and enforce company policies and procedures.
• Address customer concerns both in-store and over the phone.
• Foster collaboration with various departments within the group.

Skills

Customer service

Team leadership

MS Office proficiency

Sage Evolution experience

Education

Grade 12/Matric

Job description

The role is for a Store Manager role is available for a furniture and decor retail store in Alberton.

Duties:

• Provide exemplary customer service through product showcasing and overseeing staff operations.
• Schedule and delegate tasks to employees, while monitoring their performance.
• Ensure efficient store operations.
• Maintain accurate bank balances and conduct cash-ups.
• Prepare daily, weekly, and monthly reports.
• Establish strong customer relationships and enforce company policies and procedures.
• Address customer concerns both in-store and over the phone.
• Foster collaboration with various departments within the group.

Experience and Skills:

• 5 years of previous retail management experience will be advantageous.
• Proficient experience in MS Office is essential.
• Sage Evolution experience will be advantageous.
• Grade 12/Matric
• Retail: 5 years (Required)

Retail Store Manager • Gauteng, JHB - Southern Suburbs