Retail Store Manager

Top Vitae Recruitment; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail recruitment agency in South Africa is seeking a Store Manager to provide excellent customer service and oversee staff operations. The ideal candidate should have at least 5 years of retail management experience and be proficient in MS Office. Responsibilities include scheduling tasks, managing performance, maintaining finances, and fostering customer relations. If you can multitask and thrive under pressure, apply now for this exciting opportunity.

Qualifications

• 5 years of previous retail management experience.
• Proficient experience in MS Office.
• Sage Evolution experience will be advantageous.

Responsibilities

• Schedule and delegate tasks to employees and monitor performance.
• Maintain accurate bank balances.
• Conduct cash-ups and prepare reports.
• Establish strong customer relationships.
• Enforce company policies.
• Address customer concerns.
• Foster collaboration with various departments.

Skills

Verbal and written communication

Team player

Negotiation

Detail orientated

Time management

Active listening

Results driven

Multitasking

Work under pressure

Analytical skills

Education

Grade 12 / Matric

Tools

MS Office

Sage Evolution

Job description

The ideal candidate is a dynamic individual who will fill the role of Store Manager, responsible for providing exemplary customer service through product showcasing and overseeing staff operations.

Responsibilities

• Scheduling and delegating tasks to employees, monitoring their performance, and ensuring efficient store operations
• Maintaining accurate bank balances
• Conducting cash-ups, and preparing daily, weekly, and monthly reports
• Establishing strong customer relationships
• Enforcing company policies and procedures
• Addressing customer concerns both in-store and telephonically
• Fostering collaboration with various departments within the group

Qualifications

• Grade 12 / Matric
• 5 years of previous retail management experience
• Proficient experience in MS Office is essential
• Sage Evolution experience will be advantageouspetencies

Skills & Competencies

• Proficiency in verbal and written communication
• Excellent team player with a high level of integrity and a passion for team success
• Ability to negotiate
• Detail Orientated
• Ability to manage time / prioritise
• Active Listening ability
• High Achiever / Results Driven
• Ability to multitask
• Ability to work under pressure
• Excellent analytical, problem-solving and organisational skills

Please consider your application unsuccessful if you have not received a response within two weeks of applying.