Retail Store Manager

Top Vitae; Alberton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail company is looking for a dynamic Store Manager to oversee operations and provide exemplary customer service. You will be responsible for scheduling and delegating tasks, maintaining bank balances, and ensuring efficient store management. Ideal candidates should have at least 5 years of retail management experience and proficiency in MS Office. Join a team focused on success in a fast-paced environment.

Qualifications

• Minimum 5 years of retail management experience.
• Proficient experience in MS Office is essential.
• Sage Evolution experience will be advantageous.

Responsibilities

• Schedule and delegate tasks to employees.
• Maintain accurate bank balances.
• Conduct cash-ups and prepare reports.
• Establish strong customer relationships.
• Enforce company policies and procedures.
• Address customer concerns in-store and telephonically.
• Collaborate with various departments.

Skills

Verbal and written communication

Team player

Negotiation

Detail oriented

Time management

Active listening

Analytical skills

Problem-solving

Organizational skills

Education

Grade 12 / Matric

Tools

MS Office

Sage Evolution

Job description

Overview

The ideal candidate is a dynamic individual who will fill the role of Store Manager, responsible for providing exemplary customer service through product showcasing and overseeing staff operations.

Responsibilities

• Scheduling and delegating tasks to employees, monitoring their performance, and ensuring efficient store operations
• Maintaining accurate bank balances
• Conducting cash-ups, and preparing daily, weekly, and monthly reports
• Establishing strong customer relationships
• Enforcing company policies and procedures
• Addressing customer concerns both in-store and telephonically
• Fostering collaboration with various departments within the group are also vital aspects of the position

Qualification

• Grade 12 / Matric
• 5 years of previous retail management experience.
• Proficient experience in MS Office is essential.
• Sage Evolution experience will be advantageous.

Competencies

• Proficiency in verbal and written communication
• Excellent team player with a high level of integrity and a passion for team success.
• Ability to negotiate.
• Detail Orientated
• Ability to manage time / prioritise
• Active Listening ability
• High Achiever / Results Driven
• Ability to multitask.
• Ability to work under pressure.
• Excellent analytical, problem-solving and organisational skills

Please consider your application unsuccessful if you have not received a response within two weeks of applying.