Retail Store Leader & Customer Experience Coach

Old Khaki; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail store is looking for a Store Manager in Gauteng, South Africa. The candidate should have a minimum of 3 years of retail management experience and a Matric or equivalent qualification. Responsibilities include maximizing sales, implementing customer experience strategies, and leading the team in a dynamic environment. The position emphasizes honesty, innovation, and effective communication, ensuring a positive shopping experience and team culture.

Qualifications

• Minimum 3 years of management retail experience.
• Must haveMatric or equivalent qualification.
• Proficient in Microsoft applications.
• Clear criminal record required.

Responsibilities

• Manage all aspects of a store effectively.
• Maximize turnover and profit through strategic management.
• Implement customer experience strategy to enhance service.
• Lead talent selection, training, and coaching initiatives.
• Innovate visual merchandising to boost sales.
• Ensure adherence to company policies and procedures.
• Maintain health and safety practices in the store.
• Create an inspiring and motivating team environment.

Skills

Management retail experience

Microsoft computer proficiency

Effective communication

Leadership skills

Relationship building

Education

Matric or Equivalent

Job description

A leading retail store is looking for a Store Manager in Gauteng, South Africa. The candidate should have a minimum of 3 years of retail management experience and a Matric or equivalent qualification. Responsibilities include maximizing sales, implementing customer experience strategies, and leading the team in a dynamic environment. The position emphasizes honesty, innovation, and effective communication, ensuring a positive shopping experience and team culture.